Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Associate DevOps Engineer

Company: Dispel

Location: USA

Posted Sep 29, 2024

Dispel is a cybersecurity company seeking an Associate DevOps Engineer to join their team. The company provides Zero Trust Access solutions to industrial control systems and is headquartered in New York. The job offers a competitive salary, performance bonus, and comprehensive benefits.

Product Manager - Data Products

Company: Stripe

Location: USA

Posted Sep 29, 2024

Stripe is hiring a product manager to define their Custom Data product line, which enables users to model, ingest, and use data on Stripe. The role requires 12+ years of Product Management experience, a Computer Science background, and experience building data platforms.

Staff Quantitative Product Researcher - Shopping

Company: Pinterest

Location: USA

Posted Sep 29, 2024

Pinterest is looking for a talented Quantitative UX Researcher to work on digital products, conducting research and analyzing data to inform product, brand, and business decisions.

Financial Advisor

Company: The Motley Fool

Location: USA

Posted Sep 29, 2024

The Motley Fool is a financial information and services firm that aims to make the world smarter, happier, and richer. They are looking for a Financial Advisor to join their Wealth Management team, who will be responsible for managing clients' nest eggs, providing personalized advice, and helping to construct personalized portfolios.

Head of Data

Company: Brilliant

Location: USA

Posted Sep 29, 2024

The company BrilliantBrilliant is hiring a Head of Data to lead a small team and make key decisions about data. The role requires experience in data engineering, product data science, and analytics. The company values adventure, excellence, generosity, and candor and offers competitive compensation and benefits.

Government Client Engagement Manager

Company: NielsenIQ

Location: USA

Posted Sep 29, 2024

The job description is for a Client Engagement Manager in the Government vertical of Nielsen IQ. The role involves supporting the team in building and maintaining client relationships, providing day-to-day ownership for service delivery, and showcasing Nielsen IQ's value proposition. The job requires strong organizational skills, excellent communication skills, and the ability to work independently.

Engineering Manager, Distributed Caching

Company: Reddit

Location: USA

Posted Sep 29, 2024

Reddit is a community of communities, and the Storage Infrastructure team is looking for an Engineering Manager to lead the Caching Systems team. The team is expanding rapidly to meet the business need of revamping the caching systems to achieve cost savings.

Manager, Analytics & Insights

Company: Talkiatry

Location: USA

Posted Sep 29, 2024

Talkiatry is seeking a Manager of Analytics and Insights to aid in the development of their Clinical Analytics program. The role involves building on existing data infrastructure, developing business intelligence, and providing actionable insights to support operational performance and clinical quality.

Senior .NET Developer with Power Platform and Dataverse Expertise

Company: PracticePro 365

Location: USA

Posted Sep 29, 2024

The job posting is for a Senior.NET Developer position, requiring expertise in C, software architecture, and the Microsoft Power Platform. The role involves optimizing code, collaborating with engineers, and ensuring adherence to best practices.

Senior Software Engineer - Personalization and Contextualization Infrastructure

Company: Airbnb

Location: USA

Posted Sep 29, 2024

Airbnb is a mission-driven company that aims to create a world where anyone can belong anywhere. The company is looking for a search infrastructure engineer to improve the search experience and advance its mission.

Customer Experience Specialist - Voice

Company: InDebted

Location: USA

Posted Sep 29, 2024

InDebted is a company that is changing the world of consumer debt collection by providing a better way to support overdue customers. They have a team of over 300 people working remotely and have doubled their revenue year over year. The company is looking for a Senior Collection Agent to manage and oversee the collection of outstanding accounts receivable from customers.

Software Release Manager

Company: Aya Healthcare

Location: USA

Posted Sep 29, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employees. The company is looking for a Software Release Manager to manage the software release process, ensuring timely and high-quality deployments. The ideal candidate will have excellent project management skills, strong attention to detail, and a proven track record of successful software release management.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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