Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Software Engineer - Partnerships

Company: Rula

Location: USA

Posted Sep 26, 2024

The text describes the importance of mental health, the company's mission to make mental healthcare work for everyone, and the benefits of working for the company. It highlights the company's commitment to diversity, equity, and inclusion, and the importance of employee wellbeing.

Director, Implementation

Company: Ontic

Location: USA

Posted Sep 26, 2024

Ontic is a software company that provides solutions for corporate and government security professionals. The company is looking for a seasoned leader to oversee client onboarding and deployment. The ideal candidate will have experience in managing implementation teams, developing scalable processes, and driving client success in a SaaS environment.

Clinical Psychologist

Company: LifeStance Health

Location: USA

Posted Sep 26, 2024

The company is actively looking to hire talented Psychologists in the La Mesa area, offering competitive compensation, flexible work schedules, and a full benefits package. They are seeking fully licensed and credentialed Psychologists with experience in caring for adult and adolescent populations.

Property Accountant

Company: Truehold

Location: USA

Posted Sep 26, 2024

The job description highlights the responsibilities of a residential real estate accountant, including reviewing income statements, analyzing accounts, and managing general ledger journal entries. The company, Truehold, is a leading provider of residential sale-leasebacks and offers a collaborative culture, competitive benefits, and flexible work arrangements.

Quality Assurance and Safety Specialist

Company: Gouspack

Location: USA

Posted Sep 26, 2024

USPack is a leading logistics provider that focuses on helping businesses win in the delivery economy. They prioritize their employees' growth and development, offering benefits and a culture of inclusivity. The company is driven by integrity, passion for service, collaboration, accountability, and innovation.

Product Owner

Company: Parkar Digital

Location: USA

Posted Sep 26, 2024

The job posting is seeking a highly skilled Product Owner with expertise in eCommerce domain to manage the end-to-end product lifecycle and ensure successful execution of the eCommerce roadmap. The ideal candidate will have strong communication and stakeholder management skills.

Commercial Counsel

Company: Weights & Biases

Location: USA

Posted Sep 26, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Commercial Counsel to support their growth and expansion. The role involves reviewing and negotiating commercial agreements, developing legal enablement materials, and implementing policies and processes to manage legal and business risk.

Senior Customer Success Manager

Company: Datavant

Location: USA

Posted Sep 26, 2024

Datavant is a data logistics company that enables organizations to move and connect data securely. They are seeking a Client Success Manager to work closely with customers and help them get the most out of their platform. The company is committed to building a diverse team and offers competitive compensation and a high-growth culture.

Manager - Enterprise Applications (Salesforce)

Company: GitLab

Location: USA

Posted Sep 26, 2024

The role of Manager of Enterprise Applications at GitLab involves leading a team of IT professionals to deliver high-value IT applications, leveraging skills and experience to meet corporate objectives, and driving strategic and tactical IT application ownership.

Insurance Product Designer

Company: Cover Genius

Location: USA

Posted Sep 26, 2024

Cover Genius is a Series E insurtech company that protects global customers of digital companies. They have a diverse team and offer flexible work arrangements, employee stock options, and social initiatives. The company is looking for an Insurance Product Designer to lead customer-centric product designs.

Platform Support & Training Lead

Company: EverService

Location: USA

Posted Sep 26, 2024

EverService Holdings LLC is a global provider of technology-enabled business solutions. The company is looking for a Support and Training Lead to oversee support-related activities and develop training and documentation processes.

Cloud Operations Engineer I

Company: Jamf

Location: USA

Posted Sep 26, 2024

Jamf is a company that values its employees, customers, and communities. They offer remote and hybrid work options, a 90% employee retention rate, and a commitment to creating an inclusive and supportive work environment. Jamf is a leader in Apple device management and has received numerous awards and recognition for its workplace culture.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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