Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Healthcare Data Analyst

Company: Coforma

Location: USA

Posted Sep 27, 2024

Coforma is looking for a Senior Healthcare Data Analyst to join their growing distributed team. The ideal candidate will have experience working at the intersection of policy and technical services delivery, and will be able to work collaboratively with researchers and designers to translate laws and regulations into tangible information.

Security Engineer - PhD (2024)

Company: Figma

Location: USA

Posted Sep 27, 2024

Figma is looking for a Security Engineer to help improve the security of their product platform and IT systems. The role involves performing technical security assessments, developing technical solutions, and advocating for security practices throughout the company.

Sr. Director, Product Policy - Trust & Safety

Company: Pinterest

Location: USA

Posted Sep 27, 2024

Pinterest is looking for a Senior Director of Product Policy to lead a global team in developing platform policies for a safe and inclusive space. The role requires experience in policy development, critical thinking, and communication skills.

Commercial Counsel

Company: Bazaarvoice

Location: USA

Posted Sep 27, 2024

The job posting is for a Commercial Counsel position at Bazaarvoice, requiring a highly organized and strategic thinker to advise on SaaS agreements and other commercial documents. The role involves collaboration with sales teams, negotiation, and providing training to internal clients.

Engineering Manager - Mobile

Company: AllTrails

Location: USA

Posted Sep 27, 2024

AllTrails is a leading outdoors platform that helps people explore the outdoors with curated trail maps, photos, reviews, and user recordings. The company is looking for a Mobile Engineering Manager to manage and mentor a team of iOS and Android engineers, and is offering a competitive compensation package and benefits.

Biostatistician

Company: Celerion

Location: USA

Posted Sep 27, 2024

Celerion is seeking a full-time Biostatistician for their Clinical Pharmacology Department. The selected candidate will be responsible for developing statistical analysis plans, performing statistical analyses, and preparing reports for assigned projects. The company values integrity, trust, teamwork, and respect.

Executive Assistant

Company: 1Password

Location: USA

Posted Sep 27, 2024

The job posting is for an Executive Assistant to the VP of Customer Experience at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role requires strong organizational skills, attention to detail, and the ability to work independently. The company offers a range of benefits, including health and wellbeing programs, growth opportunities, and a flexible work environment.

Legal Operations Program Manager

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is looking for a Legal Operations Program Manager to join their team. The role involves managing legal technology, developing contract management programs, and improving business efficiency. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Salesforce Solutions Engineer

Company: Finalsite

Location: USA

Posted Sep 27, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a hybrid role for a Salesforce Solutions Engineer that requires a strong understanding of Salesforce administration and development.

Implementation Consultant

Company: Cision

Location: USA

Posted Sep 27, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence. They are committed to fostering an inclusive environment and have joined the CEO Action for Diversity and Inclusion pledge. The company is seeking a project manager to join their growing team.

Compliance Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 27, 2024

American Specialty Health Incorporated is seeking a Specialist HR Compliance to join their Human Resources department. The position will oversee HR Compliance, lead HR audit efforts, and create and maintain standard operating procedures. The salary range is $48,000 to $65,000 per year, and the position is remote.

Senior Marketing Manager - Forum Optimization

Company: HubSpot

Location: USA

Posted Sep 27, 2024

HubSpot is looking for a curious self-starter to help build a playbook for increasing brand and product awareness across perspectivedriven channels. The role requires a strategic thinker and proactive doer with a proven track record of scaling awareness.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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