Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Engineering Manager - Banking

Company: Mercury

Location: USA

Posted Nov 30, 2025

Mercury emphasizes smooth banking operations and reliable systems. The engineering manager role involves leading a team, ensuring high availability, and aligning with company values. The company offers competitive salaries and equity, with a focus on diversity and inclusion.

AI Principal Engineer

Company: Improvado

Location: USA

Posted Nov 30, 2025

Improva is an AI-powered platform for marketing teams in medium to large enterprises and agencies. It automates complex marketing intelligence and reporting to help optimize budgets, enhance campaign efficiency, and improve marketing ROI. The company is a rapidly scaling Series A startup that partners with globally recognized brands. They are looking for a hands-on AI Principal Engineer to help build the future of AI at Improvado, with a focus on defining product vision, building systems, and guiding a small team of AI engineers.

Paid Media Growth Specialist

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with top brands, startups, and agencies globally. They are seeking a highly motivated Paid Media Growth Specialist to manage and optimize paid media campaigns for a leading ecommerce food brand in the US. The role involves owning CAC and ROAS performance, launching and scaling campaigns, partnering with content and website teams, and reporting results.

Meta/Facebook Ads Manager

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with top brands, startups, and agencies globally. They are seeking a highly motivated Paid Social Media Ads Manager to manage and optimize ecommerce clients' paid social media campaigns, primarily on Meta Facebook. The role involves developing and executing paid social media strategies, managing Facebook Ads Manager, creating compelling ad copy and visuals, implementing AB testing frameworks, monitoring and analyzing campaign results, collaborating with the marketing team, and potentially expanding to other paid social channels.

Senior Lifecycle Marketing Manager

Company: Earnest

Location: USA

Posted Nov 30, 2025

The Senior Lifecycle Marketing Manager position at Earnest involves providing senior leadership, developing customer journeys, collaborating cross-functionally, and driving engagement and retention across products. The role requires 6+ years of experience in email or lifecycle marketing, expertise in audience segmentation, and strong data analysis skills.

Senior UX Engineer

Company: Consensys

Location: USA

Posted Nov 30, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. Consensys is looking for a UX Engineer to join the MetaMask team, focusing on building beautiful, intuitive experiences for millions of users engaging with decentralized applications and Web3 technologies.

E-Commerce UI/UX Designer

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with leading brands, startups, and agencies globally. They are seeking an experienced UI/UX Designer to create website and landing page designs for top ecommerce brands. The role involves managing the design process, collaborating with cross-functional teams, and presenting designs to clients and stakeholders.

Staff Software Engineer - iOS

Company: MyFitnessPal

Location: USA

Posted Nov 30, 2025

MyFitnessPal is seeking a Staff iOS Engineer to join their MyFitnessPal Engineering Team. The TOTS Team, which the engineer would join, plays a crucial role in driving the company's revenue growth by managing Premium subscriptions, analyzing data, and developing exclusive Premium features. The role involves collaboration, mentorship, and creating impactful solutions for the growing user base.

Marketing Campaign Project Manager

Company: GrowthAssistant

Location: USA

Posted Nov 30, 2025

The job posting is for a Marketing Campaign Project Manager to oversee and coordinate multichannel campaigns, ensuring smooth execution, client satisfaction, and impactful results. The role requires strong organizational, communication, and time management skills, as well as experience managing campaigns across multiple channels.

VP Finance

Company: Futurhealth

Location: USA

Posted Nov 30, 2025

The VP of Finance role at FuturHealth requires strategic leadership to drive financial discipline, operational efficiency, and growth through comprehensive planning and compliance.

Senior Staff Product Designer - MetaMask

Company: Consensys

Location: USA

Posted Nov 30, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Member of Technical Staff - Research Engineer

Company: Moonvalley AI

Location: USA

Posted Nov 30, 2025

Moonvalley is a cutting-edge AI company developing generative models for Hollywood and enterprise applications. They have raised over $100M from top investors and are building an AI-enabled movie studio with top filmmakers and creative talent.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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