Strong Customer Service Skills Jobs

1,808,918 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโ€‘driven chatbots, and dataโ€‘rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Software Engineer – Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in emulation solutions, virtualization technologies, and software development. The position involves collaboration with teams to design software models, ensure system reliability, and meet project requirements. It offers competitive pay, benefits, and opportunities for growth in a drug-free workplace environment.

Software Engineer–Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in virtualization, embedded systems, and hardware emulation. The position involves developing software models, collaborating with teams, and ensuring reliable emulation solutions. Benefits include competitive pay, health insurance, and retirement plans.

Sr. Manager, Sales - PubSec

Company: Twilio

Location: USA

Posted Dec 16, 2025

This role involves leading Twilio's public sector sales team to drive revenue and social impact, requiring strategic leadership and technical expertise. Compensation ranges from $155k to $216k based on location.

Staff Engineer - Monopoly GO!

Company: Scopely

Location: USA

Posted Dec 16, 2025

Scopely is seeking a Staff Engineer to join their Monopoly GO game team, emphasizing innovation, global collaboration, and a diverse work environment. The role involves developing features, ensuring technical performance, and contributing to a game enjoyed by millions. The company highlights inclusive practices, equal opportunities, and competitive compensation.

Sales Development Representative (Outbound)

Company: Hostaway

Location: UK

Posted Dec 16, 2025

Hostaway, a successful SaaS startup, seeks a remote Sales Development Representative in the UK. The role offers competitive pay, equity, and growth opportunities in a dynamic, remote-friendly environment.

Senior Machine Learning Engineer - AI Platform Enablement

Company: Canva

Location: Australia

Posted Dec 16, 2025

This job description highlights a flexible remote role at Canva with opportunities to work on AI innovation, collaborate with global teams, and contribute to impactful projects. The company emphasizes flexibility, equity, and a supportive work environment with benefits like parental leave and wellness allowances.

Senior iOS Developer

Company: InPost

Location: Poland

Posted Dec 16, 2025

InPost, a leading European delivery company with a $5B market cap, seeks an experienced iOS developer to enhance their mobile platform. The role involves agile development, code refactoring, and contributing to scalable apps with competitive benefits.

Senior/Expert Illustrator - Franchise Art

Company: CD PROJEKT RED

Location: Poland

Posted Dec 16, 2025

CD PROJEKT RED seeks a Senior Expert Illustrator for their Franchise Development Art Team, emphasizing collaboration, high-quality illustrations, and a commitment to excellence. The role includes creative freedom, technical expertise, and a dynamic work environment with flexible working modes. The company offers comprehensive benefits like healthcare, mental health support, a gym, and a dog-friendly office, highlighting a positive and inclusive culture.

Staff Accountant

Company: BlueVoyant

Location: USA

Posted Dec 16, 2025

This job posting describes a Staff Accountant role with responsibilities including financial reporting, month-end close processes, and audit support. The position emphasizes collaboration, technology proficiency, and growth in a SaaS finance team. BlueVoyant highlights cybersecurity expertise, AI tools, and commitment to equal employment opportunities.

Lead UI Engineer

Company: CD PROJEKT RED

Location: Canada

Posted Dec 16, 2025

CD PROJEKT RED is seeking a Lead UI Engineer to join the Cyberpunk 2 team, offering competitive compensation, hybrid work options, and comprehensive benefits including healthcare, mental health support, and flexible hours. The role emphasizes leadership, technical expertise, and collaboration with cross-functional teams to develop innovative UI features for next-gen games.

Senior Product Designer

Company: Docplanner

Location: Poland

Posted Dec 16, 2025

Docplanner promotes a positive vision of healthcare innovation, emphasizing patient empowerment, global impact, and a supportive work culture. The job description highlights opportunities for skilled designers to contribute to impactful projects with competitive benefits and flexibility.

Analytics Project Manager

Company: Blackbaud

Location: India

Posted Dec 16, 2025

This text describes a Project Manager role at Blackbaud, outlining responsibilities such as project management, client care, and cross-functional collaboration. It highlights required experience, including Salesforce skills and a focus on customer satisfaction, while emphasizing the company's commitment to inclusive hiring practices and flexible work arrangements.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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