Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SAP HANA SCM TM
Company: IBM
Location: Kolkata, IN
Posted Dec 12, 2025
This text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and career growth through strategic projects and skill development. It highlights the role's impact on clients and the importance of technical expertise in SAP and TM integration.
Package Consultant-SAP FIN PS-Capital Accounting
Company: IBM
Location: Ahmedabad, IN
Posted Dec 12, 2025
This job description outlines a role at IBM Consulting involving SAP FI PS implementation, project leadership, testing, and technical expertise requirements. It details responsibilities, educational qualifications, and preferred experience in SAP configuration and system solutions.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 12, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and strategic partnerships. It outlines responsibilities including software development, stakeholder collaboration, and continuous learning, along with required qualifications and technical skills.
Data Engineer-Data Modeling
Company: IBM
Location: NO City, BR
Posted Dec 12, 2025
The text describes a role at IBM Consulting focused on data pipelines, innovation, and collaboration with clients. It emphasizes career growth, technical expertise, and contributions to digital transformation using advanced technologies.
Consultor SAP FI ACM (Advanced Credit Management)
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This text describes a career opportunity in IBM Consulting, focusing on implementing SAP solutions and working with clients globally. It highlights collaboration, innovation, and expertise in credit management, emphasizing career growth and technical skills development.
Integration Architect-Hybrid Integration
Company: IBM
Location: Pune, IN
Posted Dec 12, 2025
This job description outlines a role as an Application Security Consultant at IBM, focusing on software development cycles, security compliance, and risk management. The position requires technical expertise in SaaS applications, security baselines, and incident response planning.
Security Consultant - SIEM L3
Company: IBM
Location: Mumbai, IN
Posted Dec 12, 2025
This text describes a career in IBM Consulting emphasizing longterm client relationships, collaboration with industry visionaries, and opportunities for career growth. It outlines key responsibilities involving cybersecurity platforms like XSOAR, XDR, and XSIAM, along with required technical expertise in areas such as automation, network analysis, and cloud security.
Package Consultant-SAP IS Oil & Gas
Company: IBM
Location: BANGALORE, IN
Posted Dec 12, 2025
The text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and career growth through impactful work with industry-leading technologies.
Business Value Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
The text describes a professional role requiring collaboration with cross-functional teams, development of value propositions, ROI analysis, and expertise in IBM solutions. It outlines responsibilities involving coaching sales teams, creating business cases, and maintaining industry knowledge, along with educational and certification requirements.
Senior Scrum Master
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 12, 2025
The text highlights IBM's innovative approach to solving customer challenges through AI-powered cloud-native solutions. It emphasizes collaboration, growth opportunities, and a dynamic work environment. The role of a Scrum Master is described with focus on Agile practices, team facilitation, and project management using tools like JIRA and Salesforce.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 12, 2025
This role involves working with clients on cloud and AI projects, requiring Java expertise and collaboration in a global environment with strategic partner ecosystems.
Support Technician SAP LE-SHP
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, career growth opportunities, and contributions to client success through innovation and technology adoption.