Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Quality Engineer-FullStack
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This text describes a Full Stack Tester role with responsibilities spanning test leadership, automation, performance testing, data validation, and collaboration with cross-functional teams. It outlines required technical skills, tools, and educational qualifications for the position.
SAP ACM Consultant / COL.
Company: IBM
Location: Bogota, CO
Posted Dec 12, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and leveraging IBM's technology platforms to drive client impact. It outlines role responsibilities and requirements for technical expertise.
Senior Managing Consultant
Company: IBM
Location: Riyadh, SA
Posted Dec 12, 2025
This text describes a senior consulting role focused on leading Salesforce transformations, driving sales growth, and delivering large-scale digital solutions. It emphasizes collaboration with clients, ecosystem partners, and IBM teams to achieve strategic objectives while maintaining compliance and delivering high-value outcomes.
IBM Chile 2025 Future Club - Sales Internship
Company: IBM
Location: SANTIAGO DE CHILE, CL
Posted Dec 12, 2025
IBM's Future Club internship offers technical training and collaboration opportunities for students, emphasizing career growth and impactful client solutions through innovative approaches and experiential learning.
Salesforce Developer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 12, 2025
This job description highlights a career in IBM Consulting with opportunities for global client collaboration, hybrid cloud and AI innovation, and professional growth. The role emphasizes technical expertise in Salesforce development, teamwork, and mentorship, while offering training and career advancement prospects.
AI Engineer for Client Engineering FSM
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This text outlines the role of an AI Engineer focusing on developing AI solutions, collaborating with cross-functional teams, optimizing performance, engaging with clients, and continuous learning. It emphasizes career growth, technical expertise, and contributing to successful AI implementations.
Data Governance Lead
Company: IBM
Location: Heredia, CR
Posted Dec 12, 2025
The role involves data governance analysis, collaboration with stakeholders, and requires experience in data policies. It offers technical expertise and innovation opportunities in enterprise data strategies.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 12, 2025
The text describes a customer service role at IBM Consulting, emphasizing hybrid cloud and AI technologies, professional development opportunities, and responsibilities including handling customer inquiries, resolving issues, and maintaining compliance. It outlines required skills, work environment, and training expectations.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 12, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, requiring technical expertise in Java, React, and cloud platforms. It emphasizes innovation, stakeholder collaboration, and continuous learning.
SAP FI Consultant (Hana)
Company: IBM
Location: Multiple Cities
Posted Dec 12, 2025
This role involves implementing SAP HANA solutions for clients, collaborating with industry experts, and leveraging IBM's technology to drive innovation and client success through strategic partnerships and technical expertise.
DevOps Infrastructure Specialist - Defence
Company: IBM
Location: Cheltenham, GB
Posted Dec 12, 2025
The text promotes IBM CIC's career opportunities, highlighting benefits like professional growth, training programs, flexible work arrangements, and a supportive culture. It emphasizes collaboration, innovation, and career development while outlining technical requirements for a Senior DevOps Infrastructure Specialist role.
Java Fullstack Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 12, 2025
The text describes IBM's AI and data platform capabilities, emphasizing hybrid cloud solutions and opportunities for a Java Fullstack Developer with 10-15 years of experience. It outlines responsibilities including React UI development, MCP server design, API architecture, and container orchestration, while highlighting required skills in Java, Reactjs, and Agile methodologies.