Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Industry Consultant-Telecommunications
Company: IBM
Location: New Delhi, IN
Posted Dec 11, 2025
This text describes a senior consulting role at IBM with opportunities for professional growth, technical expertise in ETRM systems, and leadership responsibilities. It emphasizes collaboration with clients, strategic solution leadership, and team management within IBM's global delivery centers.
Senior DevOps Engineer
Company: IBM
Location: London, GB
Posted Dec 11, 2025
IBM CIC offers career growth, technical expertise, and innovative projects with benefits like training, flexible work, and a supportive culture.
SAP Technical Support – Fiori
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 11, 2025
This job description highlights a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, career growth opportunities, and expertise in SAP technologies. The position offers impactful work with strategic partners and technical development opportunities.
Business Analyst - ADM
Company: IBM
Location: Roma, IT
Posted Dec 11, 2025
This text promotes an IBM Consulting career emphasizing innovation, collaboration, and growth opportunities. It highlights working with global clients, leveraging technology platforms, and fostering creativity through continuous learning. The role involves business analysis, project management, and technical expertise in IT solutions.
Package Specialist-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 11, 2025
This role involves working in IBM's delivery centers to provide technical expertise for SAP SRM and MM modules. Responsibilities include project leadership, testing, and system implementation. Required qualifications include a bachelor's degree and 8+ years of SAP experience.
Procure to Pay Delivery Manager (Naga)
Company: IBM
Location: Naga City, PH
Posted Dec 11, 2025
The Procure to Pay P2P Operations Lead role involves managing procurement processes, leading teams, ensuring compliance, and optimizing workflows. It requires a bachelor's degree, leadership experience, and expertise in financial operations.
Application Developer - Experience Fullstack
Company: IBM
Location: NO City, BR
Posted Dec 11, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and technical expertise. It outlines responsibilities involving full-stack development, DevOps practices, and cloud technologies, while highlighting required skills in languages like Golang, Python, and tools such as Kubernetes and Kafka.
Back-end Developer Intern
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This text describes an IBM internship opportunity focusing on Product Engineering support, requiring skills in programming, computer architecture, and problem-solving. It highlights the chance to work on complex mainframe projects and collaborate with clients, emphasizing innovation and technical challenge.
Record to Report Analyst
Company: IBM
Location: Heredia, CR
Posted Dec 11, 2025
This job description highlights a role in IBM Consulting focusing on financial operations, client collaboration, and innovation. Responsibilities include journal entries, reconciliations, and process improvements. Required skills include accounting knowledge and advanced Excel proficiency.
Stagiaire Développeur/euse Mobile H/F - IBM Client Innovation Center
Company: IBM
Location: Lille, FR
Posted Dec 11, 2025
The text describes IBM Client Innovation Center as a modern workplace offering high-level technical services, international collaboration opportunities, and innovative projects like Smarter Cities and Big Data platforms. It highlights team-based work, professional growth, and a multicultural environment with a focus on quality and technical expertise.
Consultor SAP - Cloud Integration (CPI/BTP)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text describes a SAP DeveloperConsultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in cloud integration, and opportunities to drive innovation through strategic partnerships and technology platforms.
Technology Partner Specialist
Company: IBM
Location: Zurich, CH
Posted Dec 11, 2025
The text outlines the role of an IBM Sell Technology Partner Specialist, detailing responsibilities such as cultivating partner relationships, driving revenue growth, and collaborating on strategic planning. It lists required education, technical expertise, and skills in sales strategies, project management, and IBM technology understanding.