Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Managing Consultant - Finance Transformation
Company: IBM
Location: London, GB
Posted Dec 11, 2025
This role involves leading finance transformation projects using AI and digital solutions, collaborating with global clients, and fostering career growth through innovation and mentorship.
API Security Analyst
Company: IBM
Location: Taguig City, PH
Posted Dec 11, 2025
This job posting seeks a Junior API Security Consultant with experience in API development/security, vulnerability assessments, and secure coding practices. Responsibilities include testing, documentation, and integration of security controls. Required skills involve RESTful APIs, SAST tools, and DevSecOps concepts, with preferred certifications like API Security Fundamentals.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: Hyderabad, IN
Posted Dec 11, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients and impactful technological integration. The role involves complex SAP implementations, strategic partnerships, and technical expertise in areas like sales, service, and business process integration. It highlights opportunities for growth and meaningful contributions through consultative skills and innovation.
Solution Architect-SuccessFactors (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation, and professional growth. The role involves designing SAP SuccessFactors architectures, ensuring compliance, and leading cross-functional teams to deliver impactful technology implementations.
SAP S/4HANA Order-to-Cash Consultant
Company: IBM
Location: Zagreb, HR
Posted Dec 11, 2025
This text describes a managing consultant role at IBM Consulting, emphasizing collaboration with global clients, leadership in SAP solutions, career growth opportunities, and professional development. It highlights required expertise in SAP implementation, agile methodologies, and cross-functional teamwork, while presenting the role as impactful and intellectually stimulating.
SAP Consultant FSCM TRM Cash & Liquidity
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through strategic partnerships and technology expertise.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This text describes a FP&A Analyst role at IBM Consulting, emphasizing career growth, collaboration with clients, technological advancements, and professional development opportunities. It highlights responsibilities involving financial planning, data analysis, and process improvement using advanced tools and methodologies.
Principal Engineer - HashiCorp Terraform Core Platform and Providers
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text describes a senior technical leadership role at IBM focused on shaping Terraform's core functionality and provider ecosystem. The position emphasizes strategic direction, architectural guidance, and execution quality in developing cloud-native solutions. It highlights collaboration with cross-functional teams, technical expertise in distributed systems, and leadership in defining technical standards for millions of users.
SAP Basis consultant
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This text describes a career in IBM Consulting focused on SAP HANA systems, emphasizing collaboration with clients, technical expertise, and opportunities to drive innovation. It outlines responsibilities like system implementation, optimization, and migration, along with required skills and educational qualifications.
Sr.Resident Solutions Engineer
Company: IBM
Location: Tokyo, JP
Posted Dec 11, 2025
This text describes a Resident Solutions Engineer role at HashiCorp, outlining responsibilities such as building infrastructure pipelines, ensuring security compliance, and optimizing performance. It emphasizes required experience in cloud transformation, technical tools, and Japanese proficiency, while highlighting the importance of innovation and operational efficiency in supporting global enterprises.
Principal Software Engineer, HashiCorp Terraform Enterprise
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a senior technical leadership role at IBM focusing on scalable cloud solutions, architectural guidance, and enterprise-level innovation. The position emphasizes strategic direction, operational resilience, and expertise in distributed systems and security.
Application Developer-Process Management (BPM)
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in BPM tools, and requirements for Appian experience and database knowledge.