Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Pricing & Packaging
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
The text describes a job opportunity for a Product Operations professional at IBM focused on pricing and packaging strategies for Data & AI products. It outlines responsibilities including competitive analysis, pricing model optimization, collaboration with cross-functional teams, and documentation. The role emphasizes analytical skills, attention to detail, and experience in technology-driven commercial strategy.
Senior Learning Facilitator: Faculty Shared Services
Company: IBM
Location: Heredia, CR
Posted Dec 10, 2025
This job posting outlines a faculty position for delivering IBM Consulting Partner & Professional Development education programs globally. The role requires experience in consulting, facilitation, and coaching skills, along with a two-year commitment. Qualifications include a bachelor's degree, training expertise, and teamwork abilities in a remote environment.
Intern 2026: Applied Quantum Science - Quantum Algorithms for Dynamical Systems
Company: IBM
Location: Dublin, IE
Posted Dec 10, 2025
This text describes a research role at IBM focusing on quantum algorithms, benchmarking classical methods, and developing quantum computing capabilities. It highlights innovation, problem-solving, and opportunities in cutting-edge technology with a strong emphasis on technical expertise and collaboration.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Kolkata, IN
Posted Dec 10, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP technologies, and requirements for education and experience in application development and industry-specific knowledge.
Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This job description outlines an Operations Buyer role at IBM with responsibilities including procurement operations, vendor management, and client collaboration. It emphasizes opportunities to lead in technology innovation, solve complex problems, and utilize procurement skills. The position requires 13+ years of experience, strong communication abilities, and ERP tool proficiency.
Software Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 10, 2025
IBM Cloudant's Integrations Team develops SDKs and libraries for connecting applications to Cloudant, using various languages and APIs. They seek talented engineers to contribute to tools that simplify Cloudant usage, with opportunities in Go, Java, Node.js, Python, and more.
Consultor(a) SAP SD
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 10, 2025
This role involves working with clients on SAP SD processes, emphasizing career growth and technical expertise in hybrid cloud and AI initiatives. The position highlights collaboration with global clients, innovation in technology adoption, and professional development opportunities within IBM's ecosystem.
Package Consultant-SAP BTM
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on process mining, ETL data handling, and collaboration with technical/business teams. It requires expertise in tools like Signavio Process Intelligence, SQL, and data transformation, along with analytical and communication skills.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 10, 2025
This job description outlines the role of a Data Engineer at IBM, focusing on data analysis, system design, and collaboration with cross-functional teams. It highlights required technical skills in tools like DBT, ETL, and programming languages, as well as preferred experience with cloud platforms and data integration technologies.
Consultant – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights a role focused on digital engineering, client collaboration, and process improvement. It emphasizes skills in business analysis, technology integration, and delivering real business value through strategic solutions and innovation.
Curador Júnior
Company: IBM
Location: NO City, BR
Posted Dec 10, 2025
This job description outlines a role focused on developing and maintaining virtual assistants through platforms like IBM Watsonx Assistant and Dialogflow. Responsibilities include analyzing conversations, gathering requirements, modeling intents, testing flows, and collaborating on documentation. Required skills involve Python, Git, and familiarity with NLP and AI technologies.
Quality Engineer-Data
Company: IBM
Location: New Delhi, IN
Posted Dec 10, 2025
This role involves working in IBM Consulting Delivery Centers to provide technical expertise to public and private sector clients. Responsibilities include teamwork, training in technical topics, and communication skills. Requirements include a bachelor's degree, SQL proficiency, Azure Databricks experience, and strong stakeholder management.