Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This role involves working in IBM's delivery centers, developing partnerships, and requiring Oracle Cloud experience. Responsibilities include technical solutions, testing, and training. Candidates need a bachelor's degree and 5+ years of relevant experience.
Client Growth Lead - Cybersecurity Services
Company: IBM
Location: Ciudad Autónoma De Buenos Aires, AR
Posted Dec 10, 2025
IBM Consulting offers career growth through client collaboration, innovation in hybrid cloud and AI, and strategic partnerships. The role involves consultative sales, cybersecurity expertise, and networking to drive business success.
Site Reliability Professional
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This job description highlights a Site Reliability Engineer role at IBM with responsibilities in system monitoring, troubleshooting, deployment, and security. It emphasizes growth opportunities, collaborative environments, and required skills in automation, Linux, and cloud technologies.
Data Engineer-Business Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This job description outlines a role at IBM Consulting involving technical expertise in BI tools, SQL, and data visualization, with emphasis on innovation, collaboration, and continuous improvement. Requirements include a bachelor's degree, 5+ years of experience, and strong communication skills.
Application Database Administrator-RDBMS (AMS PES SRE)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 10, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in database management. It outlines responsibilities such as database administration, performance optimization, and incident management, along with required skills like SQL server and Windows server expertise.
Global Creative Director, Brand Identity
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job posting outlines the role of a Global Creative Director at IBM, focusing on leading brand identity and design systems. It emphasizes innovation, global collaboration, and the evolution of IBM's brand to reflect its technological advancements. The position requires leadership in design systems, AI-powered tools, and managing distributed teams while maintaining brand consistency across the organization.
Package Consultant-SAP Commerce
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This text describes an entry-level IBM Consulting role focused on delivering technical expertise and innovative solutions for clients. It highlights collaboration with global clients, working in IBM's delivery centers, and responsibilities involving package implementation, data modeling, and cloud technologies. The position requires a bachelor's degree and specific technical skills in data warehousing and cloud integration.
Application Consultant-DevOps
Company: IBM
Location: Kochi, IN
Posted Dec 10, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and opportunities to drive impactful solutions through agile frameworks and advanced technology platforms.
Learning Facilitator, L & K Faculty Shared Services
Company: IBM
Location: Mexico City, MX
Posted Dec 10, 2025
This job posting outlines a faculty position requiring expertise in delivering IBM Consulting Partner & Professional Development programs globally. The role involves training, collaboration with development teams, and a two-year commitment with classroom delivery and coaching responsibilities. Qualifications include consulting experience, facilitation skills, and knowledge of IBM strategies.
Client Experience Manager - Sports Entertainment
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
IBM leverages technology to enhance sports and entertainment experiences, focusing on event strategy, client engagement, and global partnerships. The role requires strategic thinking, project management, and compliance expertise to drive business objectives.
System Services Representatives- Houston, TX
Company: IBM
Location: Houston, US
Posted Dec 10, 2025
This job description outlines the role of an IBM System Services Representative, requiring technical support, client interaction, travel, and specific skills in IT systems and problem-solving. It details responsibilities, requirements, and physical demands of the field-based position.
Software Engineer - Open Search
Company: IBM
Location: Bellevue, US
Posted Dec 10, 2025
This text promotes an exciting software engineering role at IBM, emphasizing innovation, collaboration with open-source projects, and career growth opportunities. It highlights the chance to work on cutting-edge AI-powered cloud-native solutions and contribute to impactful technologies.