Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior QA Automation Engineer
Company: Innovecs
Location: Remote
Posted Dec 09, 2025
Innovecs, a globally recognized digital services company, is seeking a Senior QA Automation Engineer to contribute to innovative transportation solutions. The role offers flexible work arrangements, competitive compensation, and a collaborative culture with opportunities for growth and professional development.
Director of Product Marketing - Dropbox Core
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description highlights a senior leadership role at Dropbox with responsibilities including strategic positioning, team management, and cross-functional collaboration. The position emphasizes growth initiatives, customer insights, and high-impact product marketing strategies. Compensation ranges are provided for different US zones.
Senior Forward Deployed Engineer
Company: Spruce
Location: Remote
Posted Dec 09, 2025
SpruceID seeks a Senior Forward Deployed Engineer to develop secure digital identity solutions for governments and enterprises. The role involves software development, customer collaboration, and meeting strict security standards. Compensation ranges from $150k to $175k annually.
Senior Back-end Engineer ( . NET)
Company: Innovecs
Location: Remote
Posted Dec 09, 2025
Innovecs, a global tech company, seeks a Senior .NET Engineer to contribute to their innovative projects. They offer flexible work, competitive compensation, and a supportive culture.
Senior Security Advisor - Access Management
Company: GuidePoint Security
Location: Remote
Posted Dec 09, 2025
The text outlines job duties involving creating solutions for customer advisory value, leading IAM assessments, and guiding clients through vendor selection. Qualifications require extensive IAM experience, technical skills, and certifications, with preferred credentials including Okta/Ping certifications and advanced education.
AI Business Analyst
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines an AI Business Analyst role at Dropbox, focusing on optimizing support ecosystems through AI readiness projects, data analysis, and cross-functional collaboration. Requirements include 8 years of experience in SaaS analytics and expertise in content management systems.
Senior Vue Full-stack Developer
Company: Lemon.io
Location: Americas, Europe, Asia, Oceania - with exceptions
Posted Dec 09, 2025
Lemonio connects senior developers with startups in the US and Europe, offering competitive pay, flexibility, and support. They provide project matching, remote work, and a collaborative environment. Apply for roles requiring Vue, Node.js, or other tech stacks, with a focus on reliability and adaptability.
Regional Vice President - Enterprise Sales
Company: Datadog
Location: Remote
Posted Dec 09, 2025
Datadog seeks an experienced Regional Vice President Sales with a passion for tech and leadership in high-growth environments. The role offers opportunities to drive growth, along with competitive benefits, professional development, and an inclusive culture.
FP&A Analyst
Company: Xapo Bank
Location: Remote
Posted Dec 09, 2025
This job description seeks a detail-oriented FP&A Analyst with expertise in financial planning, forecasting, and data analysis. The role involves supporting strategic decision-making through financial reporting, modeling, and cross-functional collaboration. Qualifications include a finance/accounting degree, Chartered Accountant status, and proficiency in Excel/ERP tools.
Staff Data Scientist
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines a Staff Data Scientist role focusing on improving core product experiences through data analysis and experimentation. Responsibilities include analytical deep dives, segmentation strategies, and cross-functional collaboration. Requirements emphasize quantitative expertise, SQL, and statistical analysis skills.
Machine Learning Engineer
Company: Loka, Inc
Location: Remote
Posted Dec 09, 2025
This job posting highlights a Machine Learning engineering role with remote flexibility, extensive benefits including extra days off and relocation programs, and opportunities for career growth. The position emphasizes autonomy, continuous learning, and collaboration in a global team environment with modern tech stacks and professional development support.
Staff Data Scientist
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines a Staff Data Scientist role requiring collaboration with cross-functional teams to analyze user behavior, design experiments, and drive business growth through data-driven insights. It lists qualifications and responsibilities focused on analytics, segmentation, and leadership in a quantitative field.