Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Java developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions for innovative companies. The position emphasizes collaboration with global clients, technical expertise, and opportunities to work with cutting-edge technologies. Responsibilities include problem-solving, stakeholder engagement, and delivering high-performing applications.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a role in IBM Consulting involving collaboration with global clients, technical expertise in SAP systems, and responsibilities such as implementation, testing, and integration. It highlights opportunities for innovation and impact in hybrid cloud and AI projects.
Operations Buyer and Catalog Admin
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights an Operations Buyer role at IBM, emphasizing opportunities to lead in technology, solve complex problems, and collaborate with clients. Responsibilities include procurement operations, vendor management, communication skills, and ERP tools proficiency. The position requires 3+ years of procurement experience and a proactive attitude, with a focus on client-facing collaboration and audit readiness.
Data Scientist - Public Sector
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers career growth, training, and a supportive environment with opportunities for innovation and professional development.
Software Engineering Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM seeks innovative software developers to drive technological advancements, focusing on EDA tools and collaborative problem-solving in cutting-edge projects. The role emphasizes impactful work with industry-leading products, requiring expertise in programming, algorithms, and digital design while fostering teamwork in agile environments.
Back End Developer (Early career)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a backend developer role at IBM Systems focusing on software development for storage infrastructure. The position requires expertise in Python, Linux, and agile methodologies, while offering opportunities to innovate and collaborate with global teams on high-quality storage solutions.
Designer-Visual Design
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers, focusing on design tasks, branding, and collaboration. Requirements include a bachelor's degree, design expertise, and proficiency in tools like Figma.
Package Consultant-SAP Ariba
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, focusing on Supply Chain solutions using Ariba. It requires extensive SAP Ariba experience and leadership in implementations.
Application Developer-SAP UX
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with clients on hybrid cloud and AI projects, responsibilities including feature development and stakeholder collaboration, and requirements for technical expertise in SAP and BTP services.
Data Scientist - Public Sector
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text highlights IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive work environment with benefits like training programs, flexible working, and diverse projects. It showcases a positive culture focused on client impact and professional development.
IBM Consulting Interns
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This internship offers professional growth, collaboration, and technical skills development in IBM Consulting, focusing on innovation and career advancement through global client projects and industry expertise.
IBM CISO - Cybersecurity Forensic Analyst
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
The text describes IBM's Cybersecurity Incident Response Team (CSIRT) role in protecting internal and client systems from cyber threats. It outlines responsibilities like incident triage, threat analysis, and collaboration with security teams, along with required technical expertise and qualifications for cybersecurity analysts.