Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Advisory Delivery Consultant - DB2
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This role offers opportunities to work with IBM clients, leverage technical expertise, and contribute to impactful solutions within a collaborative environment. The position emphasizes career growth, technical guidance, and collaborative problem-solving to deliver world-class services and optimize client outcomes.
TRIRIGA Application Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves developing TRIRIGA applications for clients, requiring experience in TRIRIGA implementation and technical skills in Java/HTML. Educational background and specific expertise in facilities management or IT are preferred.
Security Consultant - Cloud Security Engineer
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description highlights a Cloud Security Engineer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and career growth opportunities. The position requires expertise in Prisma Cloud, cloud security strategies, and compliance frameworks, with a focus on automation and security integration across multicloud environments.
Content Management System Developer
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This text describes a CMS developer role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI innovation, and responsibilities involving CMS development, website implementation, and technical expertise in tools like Strapi. It highlights opportunities to make meaningful impact through strategic partnerships and technology platforms.
IBM Cloud Backend Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights opportunities for growth and innovation in IBM's Infrastructure team, focusing on cloud-native solutions and agile development. The role emphasizes collaboration, technical expertise, and contributing to transformative technologies.
Senior Consultant - SAP S/4HANA SCM EAM / APM (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves consulting on SAP S4HANA solutions, requiring a bachelor's degree, 3+ years of SAP experience, and fluency in English and German. The position emphasizes technical expertise, project management, and collaboration with clients across public and private sectors.
Experience Fullstack Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth, and technical expertise. It outlines responsibilities, required skills, and preferred qualifications for a Software Developer role with opportunities for impactful work and professional development.
Developer Intern 2026 - (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 09, 2025
This text promotes an IBM Consulting internship offering career growth, collaboration with global clients, technical skill development, and opportunities to work on innovative projects. It emphasizes a supportive culture, mentorship, and exposure to cutting-edge technologies while outlining requirements and work expectations.
Digital Sales Technical Specialist - Automation Platform for Italian Market
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
This text promotes a Digital Sales Technical Specialist role at IBM, emphasizing career growth, collaboration, technical expertise, and impactful work. It highlights opportunities for professional development, client engagement, and contributing to business success through innovative solutions.
Webmethod developer
Company: IBM
Location: Giza, EG
Posted Dec 09, 2025
This job description highlights a WebMethods developer role with opportunities to work on innovative integration solutions, collaborate with clients, and leverage IBM's industry-leading technologies. The position emphasizes career growth, technical expertise, and impactful projects that drive business value and global scalability.
Cloud Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The Cloud Data Engineer role involves designing and optimizing data pipelines on GCP, collaborating with cross-functional teams, and ensuring data quality. Required skills include SQL, Python, Jenkins, and cloud technologies like BigQuery and Cloud Storage.
Entry Level Software Developer Austin: 2026
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
IBM's entry-level software developer role offers mentorship, collaboration, and opportunities to build impactful applications, fostering growth in a supportive environment.