Strong Customer Service Skills Jobs
1,809,657 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Veeva Architect & Engineer
Company: IBM
Location: Chicago, US
Posted Dec 09, 2025
This job description outlines a leadership role in IBM's Veeva Practice, requiring technical expertise in healthcare solutions, client collaboration, and digital transformation initiatives. The position emphasizes architectural vision, technical skills, and communication abilities to deliver tailored solutions for life sciences organizations.
Federal Compliance Tester
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Federal Compliance Tester role at IBM Consulting Finance, requiring expertise in FAR and CAS regulations, experience with government contracting, and proficiency in systems like Deltek Costpoint. The position involves testing policies, developing test plans, and ensuring compliance with federal standards. Qualifications include a bachelor's degree, US citizenship, and knowledge of business controls and audit processes.
Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career at IBM Software focusing on developing AI-powered cloud-native solutions, working in dynamic collaborative teams, and contributing to innovative technologies. It emphasizes growth opportunities, technical expertise requirements, and the importance of problem-solving skills in a global environment.
Software Developer
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions, emphasizing collaboration, growth, and technical expertise in DevOps practices. The role involves managing infrastructure, maintaining tools, and ensuring reliability for enterprise-grade financial applications.
Senior AI Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities, emphasizing global collaboration, innovation in hybrid cloud and AI solutions, and professional growth. It highlights technical expertise, strategic partnerships, and the impact of AI architectures while outlining required skills and experiences for roles in cognitive computing and client-facing consulting.
SAP ABAP and SAP UI5
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, requiring SAP expertise in an Agile environment. It emphasizes collaboration with global clients, technical innovation, and professional qualifications.
Application Developer-Adobe Experience Manager
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive digital transformation through technical expertise. It outlines responsibilities as an Application Developer specializing in Adobe Experience Manager and highlights required skills in AEM, Java, and digital experience platforms.
Package Consultant-SAP BTM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on process mining, ETL data handling, and collaboration with technical/business teams. It requires expertise in tools like Signavio Process Intelligence, SQL, and data transformation, along with analytical and communication skills.
Cloud Python Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role focused on backend development with Python, AWS integration, and collaboration with teams. It emphasizes innovation, problem-solving, and technical expertise in a dynamic environment.
Security GRC Analyst - HashiCorp
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Security GRC Analyst role at IBM Software, emphasizing collaboration on identity and access management, cloud-native solutions, and opportunities for growth in a dynamic environment. It outlines responsibilities, required qualifications, and preferred experience for the position.
Technical Specialist Intern 2026 (Lansing, MI)
Company: IBM
Location: Lansing, US
Posted Dec 09, 2025
This internship offers valuable experience in cloud and AI, with opportunities for skill development and collaboration in a supportive environment.
Application Developer-SAP ABAP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in SAP technologies, and requirements for advanced education and experience in application development. It highlights opportunities for impactful work and professional growth.