Strong Customer Service Skills Jobs
1,809,657 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Software Developer - Salesforce CRMA (formerly Tableau CRM) Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Salesforce CRM Analytics CRMA Developer with expertise in designing analytics solutions, collaborating with stakeholders, and implementing data governance. The role requires experience with CRMA, SAQL, and integration of Salesforce with external systems, along with strong analytical and teamwork skills.
Prrocurement Intern
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
IBM's Procurement Internship offers hands-on experience in strategic sourcing, risk management, and process improvement. Ideal for students with analytical skills and a passion for innovation.
Package Specialist-SAP FIN FI
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver SAP solutions, collaborating with clients, and offering opportunities for skill development and career growth.
Digital Sales Technical Specialist - Data Platform for Italian Market
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
This role as a Digital Sales Technical Specialist at IBM offers collaborative opportunities, career growth, and impactful work in Data & AI, emphasizing technical expertise and client success.
Package Specialist-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise in SAP implementations, project leadership, and collaboration with clients. It specifies educational requirements, technical skills in SAP modules, and preferred experience in areas like WM. The position emphasizes innovation, system solutions, and post-implementation support.
HR Advisor with French
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
The text describes the role of an HR Advisor Contact Center specialist, outlining responsibilities such as handling HR inquiries, resolving customer issues, collaborating with departments, and adhering to compliance requirements. It details language skills, technical expertise, and preferred qualifications like a bachelor's degree.
Machine Learning Engineer – Data Classification & Compliance
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description seeks a Machine Learning Engineer with expertise in financial services data classification, regulatory compliance, and containerized ML operations. The role requires proficiency in Python, experience with relational and non-relational databases, and knowledge of global data privacy regulations. Candidates should demonstrate strong technical skills in ML frameworks and data governance tools.
Manager - Finance and Administration Delivery - Record to Report
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves global collaboration with clients, managing financial operations, and driving digital transformation through agile methodologies and advanced technologies, emphasizing career growth and innovation.
Senior Python Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
The role involves leading technical projects in data observability platforms, using advanced technologies, and mentoring teams. It emphasizes innovation, technical leadership, and collaboration with cross-functional teams to solve complex data challenges.
Digital Sales Specialist (DSS) - Technology Sales
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
The text describes a Digital Sales Specialist role at IBM, emphasizing growth opportunities, collaboration with cross-functional teams, structured training programs, and responsibilities involving account management, sales execution, and territory strategy. It highlights career development and technical proficiency requirements.
Director, SAP Sales and Technical Solutioning (Subject Matter Expert)
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This job description outlines a senior SAP role requiring strategic leadership in solution architecture, technical design, and business development. The position emphasizes expertise in SAP technologies, large-scale implementations, and cross-functional collaboration to drive enterprise value through innovative solutions.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
The role involves data engineering tasks using tools like Python and Spark, collaborating in Agile teams, and requiring expertise in ETL processes and database integration.