Strong Customer Service Skills Jobs
1,809,657 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-Cloud FullStack
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This role involves working with global clients to innovate hybrid cloud and AI solutions, requiring expertise in microservices and Angular. It offers career growth and collaboration with IBM's technology leader.
Technical Specialist Intern 2026 (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 09, 2025
The text describes an internship opportunity at IBM Consulting, emphasizing career growth, hands-on experience with cutting-edge technologies, and professional development. It highlights collaboration with industry leaders, skill-building through diverse projects, and a supportive learning environment. Requirements include academic qualifications, technical expertise, and adaptability in a fast-paced consulting environment.
Infrastructure Specialist-Azure DevOps
Company: IBM
Location: Mysore, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in DevOps, Python, Kubernetes, and Docker. It emphasizes skills in application security, distributed systems, and cloud tools like Azure DevOps.
Package Consultant-SAP IS Oil & Gas
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI solutions, and career growth through strategic partnerships and technology platforms. It emphasizes impactful work with innovative companies and sales expertise in IBM's ecosystem.
Application Developer-AWS Cloud Modernization - GOLANG
Company: IBM
Location: NO City, BR
Posted Dec 09, 2025
This text describes a job role in IBM Consulting focusing on cloud and AI solutions, requiring expertise in Golang, AWS services, and DevOps practices. It outlines responsibilities like developing payment systems, collaborating with teams, and ensuring application scalability.
Collections Professionals
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job posting describes an Order to Cash Collections role at IBM, emphasizing responsibilities like managing customer orders, invoicing, credit collections, and dispute resolution. It highlights required skills in accounting software, communication, and teamwork, while showcasing IBM's innovative environment and opportunities for professional growth.
Account Manager/Business Development Executive, Department of Justice
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves collaborating with clients and leveraging IBM's resources to drive innovation in hybrid cloud and AI. It requires 10+ years in federal business development, strong communication skills, and a focus on growth opportunities.
Senior SAP SD Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI innovation, collaboration with global clients, and technical expertise in SAP S4HANA. It highlights opportunities for impactful work, strategic partnerships, and professional growth through client-facing projects and technology adoption.
Supply Chain Manufacturing & Planning Resource
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers career growth, training, and a supportive environment for consultants, focusing on innovation and client solutions with opportunities for professional development and impactful work.
HR Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 09, 2025
IBM Consulting offers a career focused on global collaboration, innovation in hybrid cloud and AI, and professional growth. The role involves improving client operations, leveraging technology, and fostering a culture of empathy and continuous learning.
Technical Sales Specialist- Security and Networking
Company: IBM
Location: Petach Tikva, IL
Posted Dec 09, 2025
IBM's job posting highlights opportunities to lead in technology, solve complex problems, and collaborate with clients. The role involves driving customer adoption of IBM's automation solutions, building technical credibility, and influencing decision-making through expertise in infrastructure delivery and emerging technologies.
Data Engineer - STUDENT CONVERSION
Company: IBM
Location: SANTIAGO DE CHILE, CL
Posted Dec 09, 2025
IBM Consulting's Associate Program offers global opportunities for professional growth, technical expertise, and innovation in hybrid cloud and AI solutions. The role emphasizes collaboration with clients, continuous learning, and leveraging advanced technologies to drive impactful outcomes.