Strong Customer Service Skills Jobs
1,809,657 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-RDBMS
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This text promotes an Application Developer role at IBM Consulting, highlighting opportunities to work with global clients, drive innovation, and contribute to impactful projects. It emphasizes career growth, technical expertise, and collaboration in a dynamic environment.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT - PROJECT MANAGER
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Manager R2R role at IBM Consulting, emphasizing financial accounting, month-end close tasks, ERP systems, and collaboration with clients. The position highlights career growth, technological innovation, and operational excellence in a supportive environment.
Application Consultant-ServiceNow
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing global collaboration, innovation, and professional growth opportunities. It highlights required and preferred qualifications, technical expertise, and the impact of working with clients through IBM's technology platforms and partner ecosystem.
Contact Center Practitioner (Spanish Speaking)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a role at IBM's consulting division, emphasizing opportunities to innovate, solve complex problems, and collaborate with clients. It outlines responsibilities including customer service, case management, and technical expertise, while highlighting required qualifications and a dynamic work environment.
Senior Managing Consultant - SAP OTC S4 HANA
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This job description highlights a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, leadership in SAP solutions, and opportunities for career growth. The position requires expertise in SAP systems, project management, and AI/cybersecurity knowledge, with flexible work arrangements.
Intermediate Application Developer
Company: IBM
Location: Ottawa, CA
Posted Dec 09, 2025
This job description highlights a career at IBM Consulting focused on hybrid cloud and AI innovation, requiring technical expertise in programming and systems development. It emphasizes collaboration with global clients, strategic partnerships, and career growth opportunities, while outlining eligibility criteria and clearance requirements.
Identity Threat Detection & Response (ITDR) Consultant
Company: IBM
Location: Taguig City, PH
Posted Dec 09, 2025
This job posting seeks an experienced ITDRAD Consultant to lead Identity Threat Detection and Response platform operations, ensure secure configurations, manage threat detection rules, and integrate security systems while maintaining compliance and operational integrity.
Software Engineer - Quality and Performance – Distributed Systems (Serverless NoSQL Platform)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights opportunities to innovate and solve complex challenges in AI-powered cloud-native software development. It emphasizes growth, technical expertise, and collaboration in a dynamic environment with global impact.
Application Developer-ServiceNow
Company: IBM
Location: Bhubaneswar, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for professional growth through technical expertise and certification. It outlines role responsibilities, required education, and technical skills needed for the Associate Developer position.
AI Solution Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and professional growth. It highlights required technical expertise in AI, DevSecOps, and cloud-native tools, along with soft skills like client engagement and teamwork.
Internship SAP Consultant MM
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
The text describes an SAP intern role with responsibilities including SAP module configuration, data migration, user training, and process analysis. It highlights learning opportunities in SAP technologies and collaboration with cross-functional teams, while outlining required skills and preferred experience for the position.
Data Scientist -TS/SCI (FSP)
Company: IBM
Location: Annapolis Junction, US
Posted Dec 09, 2025
The text describes a data scientist role at IBM Consulting with opportunities for impactful work on hybrid cloud and AI projects. It emphasizes collaboration, innovation, and career growth while outlining technical requirements and security clearances needed for the position.