Strong Customer Service Skills Jobs
1,809,657 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Technology Sales Leader- Horizon Commercial
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text promotes IBM's Technology Sales Leader role, emphasizing opportunities to innovate, solve complex problems, and drive growth through strategic client partnerships and technology expertise.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career role at IBM Consulting emphasizing collaboration, innovation, and professional growth opportunities. It outlines responsibilities in accounting and management, along with educational and experiential requirements for the position.
Data Engineer - Business Intelligence Internship
Company: IBM
Location: Casablanca, MA
Posted Dec 09, 2025
The role involves designing cloud-based data solutions, building scalable data pipelines, creating Power BI dashboards, and collaborating with teams to ensure data governance and analytics excellence.
Delivery Process Innovation Professional
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This text describes a role involving financial process innovation, requiring expertise in managing transactions, analyzing data, and implementing solutions. It outlines responsibilities such as report preparation, budget reconciliation, and ensuring compliance, with educational requirements including a bachelor's degree.
Software Test Automation
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a Hardware Test Developer role at IBM involving innovative systems, elite team collaboration, and rigorous quality standards. Responsibilities include automated testing, test plan development, and working with development teams. Requirements include a bachelor's degree, technical expertise in programming languages, and experience with Agile principles.
Competitive Strategist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes IBM's Data Platform as a leading hybrid AI and data solution for enterprises, emphasizing the need for a unified and scalable platform. It outlines a strategic role focused on competitive analysis, market trends, and portfolio direction while highlighting required expertise in data governance, AI lifecycle management, and cross-functional collaboration.
Selection Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description seeks a dynamic Recruitment Specialist to manage end-to-end hiring processes, collaborate with hiring managers, and drive employer branding. The role emphasizes innovation, candidate experience, and strategic talent acquisition with required expertise in recruitment tools and methodologies.
Senior Security Engineer
Company: IBM
Location: Antwerpen, BE
Posted Dec 09, 2025
This job description outlines a Senior Security Engineer role at IBM's Client Innovation Center in Antwerp, emphasizing technical expertise in cybersecurity, collaboration with clients, and requirements such as DevSecOps experience, programming skills, and multilingual proficiency.
SAP FSCM Consultant- TRM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, strategic partnerships, and professional growth opportunities. It highlights roles involving technical expertise, solution design, and impactful client outcomes across industries.
Data Scientist - Process Mining (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for growth through technical expertise and strategic partnerships. It highlights roles involving data science, machine learning, and agile teamwork, along with required skills and educational qualifications.
Technical Agent (Bilingual English & Spanish/French/Italian)
Company: IBM
Location: Cairo, EG
Posted Dec 09, 2025
The text describes an IBM job role emphasizing client support, technical expertise, and career growth opportunities. It outlines responsibilities including end-to-end technical support, communication tasks, and problem resolution, while highlighting required skills like bilingual fluency and teamwork. The tone is professional and forward-looking.
Quality Engineer-Test Management
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on managing SAP test programs, requiring a bachelor's degree, experience with test tools, and collaboration in a matrix team environment.