Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior SAP PO/PI Integration Developer
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 09, 2025
This job posting highlights a Senior SAP POPI Integration Developer role at IBM Client Innovation Center, emphasizing opportunities to work on complex integrations, collaborate with experts, and contribute to innovative solutions. The position offers professional growth, technical expertise, and a supportive work environment with benefits like training, mentorship, and global networking opportunities.
Delivery Project Manager
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text promotes a Project Manager role at IBM Technology Expert Labs, emphasizing leadership in complex projects, cross-branding initiatives, and client-centric outcomes. It highlights opportunities for impactful work, collaboration with global teams, and professional growth within a high-performance ecosystem.
Java Application Architect – Legacy Modernization
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role as an IBM Application Architect focused on transforming businesses through technical leadership and solving complex problems using advanced technologies. The position requires expertise in Java development, cloud technologies, and collaboration with clients and stakeholders.
Consultant(e) Stagiaire - Strategie et Transformation - IBM France - H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 09, 2025
This text promotes an internship opportunity at IBM Consulting, highlighting career growth, innovative technologies, and professional development. It emphasizes collaborative projects, strategic transformation, and access to IBM's resources, while outlining requirements for candidates with technical expertise and bilingual skills.
Administrateur systèmes TI
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's Bromont facility emphasizes high-tech manufacturing, employee growth, and competitive benefits. The role involves managing IBM systems and cloud environments, with strict security and eligibility criteria for Canadian citizens.
Consultant-SAP HANA CFIN
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and the impact of implementing innovative technologies. It outlines responsibilities involving system configuration, business process analysis, and solution delivery, while highlighting required skills in financial accounting integration and technical configurations.
Power Systems and Cloud Business Leader, ISA
Company: IBM
Location: New Delhi, IN
Posted Dec 09, 2025
The role of a Technology Sales Manager at IBM involves driving team collaboration, building client relationships, and executing complex sales strategies to achieve business growth. The position emphasizes innovation, problem-solving, and leveraging IBM's expertise to deliver integrated solutions across diverse industries.
Application Developer-Oracle Cloud Integration
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, requiring technical expertise in Oracle databases and APIs. It emphasizes career growth and innovation in a collaborative environment.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through technical expertise and cultural development. It highlights opportunities to work with cutting-edge technologies and make meaningful impacts while embracing diverse skills and experiences.
SAPコンサルタント
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text highlights IBM Consulting's career opportunities focusing on collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through strategic partnerships and technology platforms. It emphasizes curiosity, creativity, and long-term development in a supportive environment.
Application Developer-JD Edwards
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives. It outlines responsibilities including software development, system administration, and continuous learning, along with required education and technical expertise. The role highlights opportunities for innovation and impact through IBM's technology platforms and partner ecosystem.
DevOps Engineer
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
IBM CIC offers a supportive environment with career growth, training, and innovative projects. The role involves DevOps expertise, collaboration with clients, and a focus on continuous learning and security practices.