Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Java developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions for innovative companies. The position emphasizes collaboration with global clients, technical expertise, and opportunities to work with cutting-edge technologies. Responsibilities include problem-solving, stakeholder engagement, and delivering high-performing applications.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a role in IBM Consulting involving collaboration with global clients, technical expertise in SAP systems, and responsibilities such as implementation, testing, and integration. It highlights opportunities for innovation and impact in hybrid cloud and AI projects.
Quality Engineer-Automation
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and drive innovation through collaboration, training, and testing skills. Key responsibilities include team collaboration, technical training, and system integration.
Operations Buyer and Catalog Admin
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights an Operations Buyer role at IBM, emphasizing opportunities to lead in technology, solve complex problems, and collaborate with clients. Responsibilities include procurement operations, vendor management, communication skills, and ERP tools proficiency. The position requires 3+ years of procurement experience and a proactive attitude, with a focus on client-facing collaboration and audit readiness.
Back End Developer (Early career)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a backend developer role at IBM Systems focusing on software development for storage infrastructure. The position requires expertise in Python, Linux, and agile methodologies, while offering opportunities to innovate and collaborate with global teams on high-quality storage solutions.
Designer-Visual Design
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers, focusing on design tasks, branding, and collaboration. Requirements include a bachelor's degree, design expertise, and proficiency in tools like Figma.
Package Consultant-SAP Ariba
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, focusing on Supply Chain solutions using Ariba. It requires extensive SAP Ariba experience and leadership in implementations.
Application Developer-SAP UX
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with clients on hybrid cloud and AI projects, responsibilities including feature development and stakeholder collaboration, and requirements for technical expertise in SAP and BTP services.
Application Developer-Oracle Cloud Reporting
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This text describes a consultant role at IBM Consulting, emphasizing technical expertise, client collaboration, and career development opportunities. It outlines responsibilities such as solving business problems, developing scalable solutions, and meeting client specifications. The job requires a bachelor's degree, Oracle experience, and preferred skills in cloud technologies and integration tools.
Security Specialist-Infrastructure Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise in cloud engineering, system infrastructure, and CDN technologies. Responsibilities include optimizing technical infrastructure, analyzing data for decision-making, and managing system reliability. Requirements include a bachelor's degree, cloud platform experience, and strong analytical skills.
Associate Quality Engineer-Automation
Company: IBM
Location: BANGKOK, TH
Posted Dec 09, 2025
This job description highlights opportunities for career growth in IBM Consulting, emphasizing collaboration with global clients, impact on hybrid cloud and AI initiatives, and professional development. It outlines responsibilities as a Quality Engineer, required skills in software testing and cloud computing, and preferred experience with testing tools and data analysis.
Application Architect-Salesforce
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in Salesforce implementation. It highlights opportunities for impactful work with strategic partners and industry-specific expertise in sectors like banking.