Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Complex Project Manager-SAP HANA
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job posting seeks SAP consultants with project management expertise for roles based in India, requiring 100% travel. Candidates must have 12+ years of experience, PMP/ITIL certification, and leadership in large-scale S4HANA implementations. Required qualifications include a bachelor's degree, MBA/technical credentials, and strong communication skills for client-facing roles.
Data Scientist - Public Sector
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers career growth, training, and a supportive environment with opportunities for innovation and professional development.
Software Engineering Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM seeks innovative software developers to drive technological advancements, focusing on EDA tools and collaborative problem-solving in cutting-edge projects. The role emphasizes impactful work with industry-leading products, requiring expertise in programming, algorithms, and digital design while fostering teamwork in agile environments.
Software Engineer - OpenSearch
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
IBM seeks software engineers to develop AI PaaS solutions using OpenSearch and Cassandra, collaborating with open-source communities. The role requires expertise in Java, distributed systems, and cloud technologies, with opportunities for growth and innovation.
Software engineer (With focus on Testing)
Company: IBM
Location: Brno, CZ
Posted Dec 09, 2025
The text promotes IBM's Software career opportunities, emphasizing innovation, collaboration, and growth. It highlights roles in developing high-quality software solutions, working with advanced technologies, and contributing to leading AI-powered cloud-native products. The job description focuses on teamwork, rigorous quality standards, and technical expertise in testing and development.
Full Stack Developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This job description outlines a role focused on developing platform features, collaborating with cross-functional teams, and maintaining technical documentation. It requires expertise in React, TypeScript, Node.js, and cloud technologies, with experience in Agile methodologies and AI-assisted development.
Master@IBM: Hardware Verification (f/m/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 09, 2025
The text promotes IBM's MasterIBM study&work program, highlighting opportunities to combine a Master's degree with hands-on experience at IBM, financial support, career growth, and innovative project topics like AI-driven project management and cloud-based simulations.
Application Consultant - ServiceNow
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers extensive career growth opportunities, supportive work environments, and comprehensive benefits including training programs, flexible working arrangements, and career development resources. The role emphasizes innovation, client collaboration, and technical expertise in ServiceNow implementations.
Data Scientist - Public Sector
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text highlights IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive work environment with benefits like training programs, flexible working, and diverse projects. It showcases a positive culture focused on client impact and professional development.
IBM CISO - Cybersecurity Forensic Analyst
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
The text describes IBM's Cybersecurity Incident Response Team (CSIRT) role in protecting internal and client systems from cyber threats. It outlines responsibilities like incident triage, threat analysis, and collaboration with security teams, along with required technical expertise and qualifications for cybersecurity analysts.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Noida, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP systems, and opportunities to drive innovation in hybrid cloud and AI solutions. It outlines role responsibilities, required education, and technical skills needed for the position.
IBM Consulting Interns
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This internship offers professional growth, collaboration, and technical skills development in IBM Consulting, focusing on innovation and career advancement through global client projects and industry expertise.