Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Back-End Developer - Sovereign Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a software engineer role at IBM focused on designing a world-class cloud platform with sovereign AI capabilities. The position requires expertise in cloud computing, software development, and collaboration on complex systems while emphasizing innovation and problem-solving in a multicloud environment.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation, career growth, and technical expertise in software development. The position highlights opportunities for impactful problem-solving, strategic stakeholder engagement, and working with cutting-edge technologies.
Senior Labor Lawyer
Company: IBM
Location: Mexico City, MX
Posted Dec 09, 2025
This job description outlines a legal role requiring expertise in Mexican labor law, HR support, litigation management, and cross-functional collaboration. It specifies educational qualifications, technical expertise, and preferred skills such as fluency in English, critical thinking, and strong organizational abilities.
Senior Workday Integrations Consultant
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves working with clients to deliver Workday solutions, requiring expertise in integrations and technologies. It offers opportunities for growth and collaboration across industries.
Analyst - Risk and Compliance (Chinese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
This job description outlines the role of a Risk and Compliance Analyst, emphasizing responsibilities such as risk assessment, compliance data management, and reporting. It lists required qualifications, technical skills, and language proficiencies needed for the position.
Package Consultant-SAP SCM APO
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM emphasizing collaboration with clients, technical expertise in SAP, and opportunities for professional growth. It highlights responsibilities like leading teams, delivering solutions, and gaining industry knowledge, while outlining required qualifications and preferred skills.
Technology Lifecycle Support - Brand Sales Specialist - Open Market
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This job description outlines the role of an IBM Brand Sales Specialist, emphasizing client relationship development, technology strategy, and solution design. The position requires expertise in IBM's TLS portfolio, technical sales skills, and collaboration across teams to drive business growth and deliver value to clients.
Process Delivery Specialist-Record to Report
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
IBM promotes innovation and open hybrid cloud solutions, seeking a detail-oriented professional with accounting/finance expertise and strong analytical skills for a dynamic consulting role.
Package Consultant-Oracle HCM Talent Management Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on client collaboration, hybrid cloud innovation, and technical expertise. It outlines responsibilities like solution development, Agile methodology, and Oracle Cloud implementation, emphasizing career growth and impactful client outcomes.
Senior Technical Account Manager - Storage
Company: IBM
Location: BRISBANE, AU
Posted Dec 09, 2025
This job description outlines a Technical Account Manager role with opportunities for growth, client relationship development, and technical expertise expansion. The position involves remote support, collaboration with teams, and working with IBM storage products, offering visibility across multiple organizational levels.
AECC - Virtualization Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Virtualization Engineer role supporting the Army Edge Computing Capability project, involving VMware suite deployment, Infrastructure as Code, and cybersecurity expertise. The position requires in-person work in Radford VA and emphasizes collaboration, innovation, and career growth within IBM Consulting's ecosystem.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a role in financial planning and analysis with opportunities for career growth, collaboration with clients, and leveraging technology for impactful solutions. The position emphasizes data-driven insights, process improvement, and working in a supportive environment with development opportunities.