Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Senior Service Associate role at IBM Consulting, focusing on benefits administration, compensation processes, and digital transformation initiatives. The position requires expertise in HR systems, SAP HRMS, and strong analytical skills, while emphasizing collaboration with clients and internal teams to ensure accurate payroll and benefits management.
Network and Computer Systems Administrator Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
The text promotes IBM's apprenticeship program as an opportunity to grow professionally, solve complex problems, and develop skills through hands-on experience. It emphasizes collaboration, learning, and career advancement while outlining requirements and program structure.
Full Stack Developer
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This job description highlights opportunities for growth in innovative cloud technologies at IBM, emphasizing career development and impactful projects.
Separations & Off-boarding Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text outlines job responsibilities for an offboarding process manager, detailing tasks like managing documentation, liaising with stakeholders, and using Excel. It also lists required qualifications and preferred skills, emphasizing attention to detail and compliance with legal deadlines.
Application Consultant-DevOps
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technical expertise in DevSecOps, and the impact of improving hybrid cloud and AI initiatives. It outlines role responsibilities, required skills, and the importance of innovation in technology adoption.
Order to Cash Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a role at IBM focused on customer masterdata management, credit handling, and order processing. It emphasizes collaboration, innovation, and problem-solving in a dynamic environment. The position requires technical expertise in finance and ERP systems, along with strong communication and analytical skills. The text portrays the role as impactful and growth-oriented, encouraging candidates to lead in technology-driven solutions.
CA:GEN Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on transforming code and data through collaboration with global clients, emphasizing hybrid cloud and AI innovations, team growth, and delivering practical IT solutions for impactful change.
Data Scientist Intern (16 months, September 2026)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
IBM's Data Scientist internship offers opportunities to work on large-scale systems and AI projects, requiring skills in Python, AI trends, and technical writing. It emphasizes growth and innovation in a collaborative environment.
Data Engineer-Data Warehouse
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM involving innovation, technical expertise, and collaboration. Responsibilities include data analysis, predictive modeling, and working with tools like Python and Spark. Required skills include DBT, ETL tools, and programming languages, with preferences for advanced technical experience and teamwork.
Package Consultant-Oracle Industry Solutions
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on client collaboration, innovation, and technical expertise. It highlights opportunities to work on global projects, solve complex business problems, and leverage IBM's technology platforms. The role requires specific technical skills and experience with Oracle and Agile methodologies.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on client collaboration, technical expertise, and innovation in hybrid cloud and AI solutions. It highlights opportunities to work with industry visionaries, deliver technical expertise globally, and contribute to impactful projects through strategic partnerships and technology platforms.
Gerente RH
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes an HR leader role at IBM Consulting, emphasizing collaboration, digital transformation, career growth, and impactful work. It highlights required skills and qualifications for the position.