Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Software Developer - DevOps
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description highlights a DevOps Enablement role at IBM, emphasizing opportunities to work on innovative AI-powered cloud-native solutions, collaborate across teams, and contribute to reliable enterprise-grade financial applications. The position requires expertise in DevOps practices, scripting, and automation tools while offering growth prospects within a global organization.
Security Consultant - Incident Responder
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and professional growth opportunities. It outlines required skills in security incident response, technical tools, and certifications, while highlighting the role's impact on client success through strategic partnerships and technology expertise.
Application Developer-Oracle Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions. It emphasizes career growth, collaboration with clients, and continuous learning opportunities. The position requires expertise in Oracle Cloud Middleware and experience with data migration.
Application Architect-Microsoft .NET
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The role involves collaborating with clients on hybrid cloud and AI projects, requiring expertise in Microsoft technologies and agile methodologies. Responsibilities include software development, problem-solving, and continuous learning within IBM's delivery centers.
Quality Engineer (Performance JMeter) Senior
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Performance QE Engineer role focusing on performance testing strategies, tool expertise, and collaboration with technical teams. It highlights required skills in JMeter, load testing, and industry-specific knowledge, along with preferred qualifications in DevSecOps and automation tools.
Data Engineer-Data Platforms-Google
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, requiring technical expertise in GCP services, collaboration skills, and experience with Big Query. It specifies educational qualifications, technical proficiencies, and preferred attributes like agile methodologies and time management abilities.
IJDS【東京/新潟/広島/福岡】プロジェクトマネージャー（金融領域）
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a project manager role at IBM Japan, requiring leadership of cross-industry technology projects and collaboration with clients. The position emphasizes career growth, innovative solutions, and utilizing IBM's technology portfolio to drive customer transformation.
CPI - Électrique en support au procédé et équipements du Laboratoire
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's high-tech manufacturing job offers competitive salary, flexible hours, and professional development. Responsibilities include electrical support and mentorship in a secure environment.
Security & Compliance Engineer - Sovereign Cloud
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description highlights a role in IBM's Sovereign Cloud offering, requiring expertise in security and compliance, collaboration with global teams, and experience with tools like Nessus and Nexpose. The position emphasizes innovation, problem-solving, and working in a fast-paced environment with cross-functional teams.
ECP Payroll Transition Project Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job posting seeks an experienced Project Manager to lead a critical SAP Payroll system transition from ECC to ECP across Asia Pacific markets. Responsibilities include project lifecycle management, risk mitigation, and ensuring compliance with regional regulations. Required expertise involves SAP Payroll systems, multicountry deployments, and leadership of diverse teams.
SAP Treasury & Payment Controls Consultant
Company: IBM
Location: Bogota, CO
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, opportunities for skill development, and leadership roles in SAP consulting. It highlights the importance of technical expertise, team management, and innovation in payment management solutions.
Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job posting seeks a Software Quality Engineer with expertise in automation, testing, and CI/CD practices. The role requires designing test strategies, collaborating with development teams, and ensuring product quality through structured QA practices. Candidates must have a bachelor's degree, programming skills, and experience with tools like Selenium, Jenkins, and cloud technologies.