Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Data engineer- Data platforms (GCP) H/F - IBM Client Innovation Center Paris/île de France
Company: IBM
Location: Lille, FR
Posted Dec 09, 2025
The text promotes IBM Consulting job opportunities emphasizing collaboration with global clients, innovation in cloud and AI solutions, and career growth through technical expertise and strategic partnerships. It highlights required skills in data engineering, cloud technologies, and problem-solving while showcasing a supportive work environment with development opportunities.
SAP Fieldglass Support Engineer
Company: IBM
Location: Sofia, BG
Posted Dec 09, 2025
IBM Consulting emphasizes long-term client relationships and growth opportunities. The SAP Fieldglass Support Engineer role requires technical expertise and collaboration, with a focus on system stability and innovation in a dynamic environment.
Package Specialist-SAP Ariba
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This job description outlines a role requiring SAP BASIS expertise, HANA migrations, cloud platform experience, and collaboration with global teams. It details technical responsibilities and preferred qualifications for SAP architecture design and integration projects.
Package Consultant-SAP HANA FIN TR
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in SAPFINTR implementations. It outlines responsibilities like project leadership, testing, and system solutions while highlighting required education and preferred skills.
SAP Fiori Developer
Company: IBM
Location: Giza, EG
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focused on SAP Fiori development, emphasizing collaboration with global clients, technological innovation, and career growth opportunities. It details responsibilities like designing applications, working with SAP technologies, and participating in Agile methodologies, along with required qualifications and preferred experiences.
Security Device Analyst
Company: IBM
Location: WROCLAW, PL
Posted Dec 09, 2025
This text describes a job posting for an IBM SOC Security Device Analyst role in Poland, outlining responsibilities related to cybersecurity operations, required education (bachelor's degree), preferred qualifications (master's degree), and technical expertise in network security tools and certifications. It details the work model with 24/7 coverage and emphasizes skills in troubleshooting, device monitoring, and incident analysis.
Senior SAP PP/QM consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves supporting SAP PP and QM modules, collaborating with clients, and requiring expertise in SAP systems, process optimization, and technical tools. The position emphasizes teamwork, system stability, and integration with other modules.
Application Developer-Cloud FullStack
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and technical expertise in cloud development. It outlines responsibilities like leading projects, maintaining cloud environments, and required skills in Java, Spring, and microservices. The role highlights working within IBM's ecosystem to drive technological adoption and client impact.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on long-term client relationships, global collaboration, and leveraging IBM's technology platforms to drive innovation. The role requires SAP expertise, project management skills, and experience with Indian market-specific requirements like GST and EInvoicing.
AI/ML Engineering internship: SVL
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description outlines the role of an AIML Engineer intern at IBM's Automation and AI group, focusing on machine learning, LLM integration, and data governance. Responsibilities include data collection pipelines, model optimization, and establishing AI best practices. Requirements emphasize education in computer science or related fields, programming skills, and experience with ML frameworks.
Designer-Digital Product Engineering
Company: IBM
Location: Taipei, TW
Posted Dec 09, 2025
IBM seeks a passionate UX Designer to create impactful user experiences in financial and tech sectors. The role involves end-to-end design, collaboration, and innovation, offering opportunities for growth and impactful contributions.
Analista de Infra
Company: IBM
Location: NO City, BR
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in DevOps and SRE, and required skills in Kubernetes, monitoring tools, and CI/CD pipelines. It highlights opportunities for innovation and impactful work with innovative companies.