Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Product Marketing Coordinator
Company: Newsela
Location: Remote
Posted Dec 07, 2025
The Product Marketing Coordinator role at Newsela involves supporting the product marketing team in launching new features, assisting in the creation of marketing and sales collateral, conducting market research, and providing ad hoc support. The role offers an opportunity to work on a mission-driven team, gain hands-on experience in product marketing, and make an impact in K12 education.
Art Director / Creative Director - Gen AI Tools
Company: Leonardo.Ai
Location: Australia
Posted Dec 07, 2025
LeonardoAI is seeking a Multimedia Specialist Art Director Generative Content to lead creative projects using AI tools. The role involves concepting, directing, and executing content across various formats and mediums, collaborating with teams, and pushing the boundaries of AI content creation. The ideal candidate should have a strong portfolio showcasing generative AI work, expertise in relevant tools, and 6+ years of experience in art direction or related roles.
Product Manager - CMS
Company: Figma
Location: Remote
Posted Dec 07, 2025
Figma is hiring a Product Manager to lead the development of a new content and digital asset management system. The role involves collaborating with multiple teams, defining long-term strategy, and working on complex infrastructure-related product requirements. The ideal candidate should have 5+ years of experience as a Product Manager, 2+ years in content or digital asset management, and excellent organizational, communication, and analytical skills.
Senior Site Reliability Engineer
Company: Cloudbeds
Location: Remote
Posted Dec 07, 2025
The job description highlights the role of a Senior Site Reliability Engineer in ensuring platform reliability and performance for global hospitality transactions. The SRE team values collaboration, innovation, and automation. The ideal candidate should have extensive experience with AWS, Kubernetes, monitoring tools, and infrastructure automation.
Sr. Software Engineer - Partner Sharing (Backend)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring a Senior Backend Engineer to help shape the future of partner-powered automation through the Powered by Zapier API. The Partner Sharing team develops deep strategic relationships with managed partners by offering integration and automation solutions. The role involves designing and building new partner-facing APIs, expanding and improving the Powered by Zapier platform, enhancing partner developer tools and documentation, and collaborating across teams.
Sales Operations Analyst
Company: Canonical
Location: Remote
Posted Dec 07, 2025
Canonical is a leading provider of open source software and operating systems, with a widely used platform called Ubuntu. The company is founder-led, profitable, and growing, with a global distributed team. They are hiring Sales Operations Analysts to support sales teams and improve processes.
Sr. Revenue Enablement Specialist
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is seeking an experienced Sr Revenue Enablement Specialist to create effective learning experiences for GTM teams. The role involves designing onboarding, building scalable systems, partnering with cross-functional teams, and using automation and AI to streamline learning. Zapier values diversity, inclusion, and remote work.
Sr. Software Engineer - Enterprise Zone (Backend & Full Stack)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is expanding its Enterprise zone and hiring Senior Backend and Full Stack Engineers to empower large companies to implement automation at scale. The company focuses on building new approaches for enterprise account management, maintaining system resilience, creating asset management systems, and developing an Enterprise Observability Platform. These roles offer high visibility, impact, and opportunities to work with AI and drive innovation in workflow management.
Sr. Software Engineer - MCP (Backend)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is an AI automation company that helps businesses increase productivity and serve customers better. They are hiring a Senior Backend Engineer to design and scale systems for their Model Context Protocol (MCP), an open standard for AI agents to reason, act, and orchestrate workflows across Zapier's 8000+ integrations. The role involves designing APIs, building platform primitives, collaborating with cross-functional partners, and prioritizing scalability, performance, security, and clarity for developers and AI systems.
Sr. Software Engineer - Knowledge by Zapier (Full Stack)
Company: Zapier
Location: North America
Posted Dec 07, 2025
Zapier is hiring a backend-leaning Sr Full Stack Engineer to work on AI integration, emphasizing responsible AI use, collaboration with AI teams, and the role's impact on shaping AI products. The position offers opportunities to influence AI development and work on innovative, scalable systems.
Brand & Community Lead - Pressable
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Dec 07, 2025
Pressable, a managed WordPress hosting platform, is seeking a Brand & Community Lead to define and execute their brand strategy, content, community engagement, and events. The role involves shaping the brand voice, visual identity, and storytelling across channels, as well as collaborating with cross-functional teams to drive awareness, engagement, and advocacy.
Senior Software Engineer | Security
Company: ExtraHop
Location: Remote
Posted Dec 07, 2025
ExtraHop seeks a Senior Software Engineer | Security to enhance detection capabilities. The role involves developing threat detectors, collaborating with teams, and mentoring. Benefits include flexible work arrangements and a focus on innovation.