Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโ€‘driven chatbots, and dataโ€‘rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Wealth Protection Planning Attorney

Company: Steinbacher Goodall & Yurchak

Location: USA

Posted Dec 05, 2025

The law firm is seeking a driven legal professional to join their team and help expand their reach and elevate client experience. The role involves crafting tailored legal solutions, being a client champion, delivering exceptional service, leading with integrity, engaging locally, streamlining and improving processes, and staying connected with clients. The firm offers remote flexibility, a supportive team culture, growth opportunities, and mission-driven work.

Senior Android Developer

Company: Storyteller

Location: Lithuania

Posted Dec 05, 2025

This job offers a competitive salary, remote work, and benefits. It's part of a high-growth SaaS company with opportunities to work on innovative tech. Responsibilities include improving technical practices and leading projects, requiring strong Android expertise and experience with modern tools.

Lead .NET Engineer (Platform Architecture)

Company: Prodigi Group

Location: UK

Posted Dec 05, 2025

Prodigi is a leading global print-on-demand platform founded in 2014. They are hiring a senior technical leader to shape the architecture of their core platform, focusing on correctness, robustness, data integrity, and long-term simplicity. The role involves defining the technical blueprint for Prodigi's next decade and influencing their shipping engine, global routing logic, product creation pipelines, and public API.

Senior Android Developer

Company: Storyteller

Location: Romania

Posted Dec 05, 2025

The job posting is for a full-time, fully remote Android Developer position with Storyteller, a high-growth B2B SaaS platform. The role offers a competitive salary, 33 days of paid leave, and the opportunity to work with the latest hardware tech stack and tools. The company works with leading global sports brands and provides an end-to-end platform for integrating Stories into owned and operated platforms, boosting user engagement and driving advertising revenue.

Staff Data Engineer

Company: Henry Schein One

Location: USA

Posted Dec 05, 2025

The job posting is for a Staff Engineer position at Henry Schein One, a global leader in dental management analytics communication and marketing software. The role involves developing and enhancing ETL processing of large data sets, troubleshooting and resolving customer issues, monitoring and improving observability of reporting solutions, mentoring junior software engineers, and collaborating with senior leaders. The company offers competitive compensation, excellent benefits, and a great place to work with fantastic people.

SEO Country Lead

Company: Canva

Location: UK

Posted Dec 05, 2025

The job description highlights opportunities to lead SEO strategies for the UK market, collaborate with cross-functional teams, and offers benefits like equity packages, flexible leave, and a supportive work environment.

Social Media Coordinator

Company: Storm Ideas

Location: USA

Posted Dec 05, 2025

The job posting describes a fully remote, full-time contractor role at Storm Ideas, a company that works with globally recognized brands in US entertainment. The role involves coordinating social media posts, engaging with communities, delivering strategic recommendations, and optimizing content for YouTube. The company offers cutting-edge tools and tech, encourages ideas, and has a fast, agile, and adaptive culture. They value strong organizational skills, attention to detail, and excellent communication skills.

Medical Information Client Manager / Team Lead - (German and English speaking)

Company: EVERSANA

Location: Europe,UK

Posted Dec 05, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and building an inclusive culture. The company offers a variety of roles, including Medical Information, which supports the safe and effective use of pharmaceutical products by providing evidence-based information to healthcare professionals, patients, caregivers, and payers.

Creative Director - Campaigns

Company: Canva

Location: UK

Posted Dec 05, 2025

Canva is seeking a Campaigns Creative Director to lead advertising and integrated campaign development across Europe. The role involves creating bold, culturally relevant work, building an always-on creative capability, and elevating storytelling and design. The ideal candidate should have lead creative experience, a strong understanding of consumer tech and direct-to-consumer brands, and a standout portfolio showcasing excellence in storytelling and advertising craft.

Social Media Coordinator

Company: Storm Ideas

Location: South Africa

Posted Dec 05, 2025

The job posting describes a fully remote position at Storm Ideas, a company that works with globally recognized brands in US TV and entertainment. The role involves coordinating social media posts, delivering strategic recommendations, scheduling and reviewing content, and assisting with calendar planning. The company offers cutting-edge tools and tech, encourages ideas and innovation, and has a fast, agile, and adaptive culture. They value strong organizational skills, attention to detail, and excellent communication skills.

Sr. SW Engineer - Rules

Company: Visa

Location: Brazil

Posted Dec 05, 2025

Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and fintech, collaborating with Visa to address legacy system challenges. The company emphasizes innovation, security, and scalability, with a remote engineering role requiring expertise in AWS, microservices, and distributed systems.

Data Product Manager

Company: InPost

Location: Poland

Posted Dec 05, 2025

InPost is a leading European ecommerce parcel delivery platform with a network of automated parcel machines and pickup/dropoff points. They are seeking an exceptional Product Manager to join their Data & AI domain, focusing on designing and scaling data-driven products and leveraging AI for business impact.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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