Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Digital Sales Specialist Intern – Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
IBM's Technology Sales is evolving to break boundaries with innovative approaches. They seek recent graduates who can combine technical interests with people skills to prospect and co-create solutions with customers, partners, and colleagues. The role involves providing clients with the heartbeat of their digital enterprise, being a subject matter expert on secure, reliable, scalable, and sustainable solutions that integrate with hybrid cloud and AI.
SAP EAM Asset Data Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This job description outlines a senior SAP consultant role at IBM requiring expertise in EAM and PM modules, end-to-end project experience, leadership skills, and technical proficiency. It emphasizes strong communication, problem-solving, and stakeholder management abilities for successful project delivery.
AWS Devops Engineer - Defence sector
Company: IBM
Location: Cheltenham, GB
Posted Dec 05, 2025
IBM CIC offers a dynamic role with opportunities for career growth, training, and innovation in hybrid cloud and AI. The company emphasizes collaboration, continuous learning, and a supportive culture with benefits like flexible work and recognition programs.
Senior FICO Consultant (8+ years of exp)
Company: IBM
Location: Giza, EG
Posted Dec 05, 2025
This role involves working with clients on SAP FICO implementation and support, requiring expertise in financial processes and collaboration with teams. It offers opportunities for growth and innovation in a global environment.
IBV Editorial Lead
Company: IBM
Location: Singapore, SG
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves editorial leadership, crafting compelling narratives, and leveraging generative AI. Required skills include superior editorial abilities, analytical thinking, project management, and critical interpersonal skills.
SAP EAM Work Management Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The job description outlines the role of an SAP consultant at IBM Consulting, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have a solid SAP Enterprise Asset Management and Supply Chain Management background, with extensive experience in Plant Maintenance modules across at least 2 full implementations. The role requires strong technical and business skills, excellent leadership, and the ability to build successful client relationships.
Designer-User Experience Design
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working on professional projects, participating in research and design activities, and delivering innovative user experiences. The position requires a bachelor's degree, relevant work experience, and strong design skills.
Associate Package Consultant 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role of an Associate Package Consultant at IBM Consulting involves working with diverse clients worldwide, assisting in the selection, implementation, and support of application packaged solutions. The position emphasizes professional development, continuous learning, and a culture of coaching and career advancement. The role requires strong quantitative analysis skills, the ability to translate business solutions into technical requirements, and a passion for innovative ideas.
UX Research Manager
Company: IBM
Location: Mulhuddart, IE
Posted Dec 05, 2025
The job description seeks a UX Research Manager to lead a team, drive user-centered innovation, and collaborate across departments. It emphasizes strategic leadership, research excellence, and cross-functional collaboration while outlining requirements for experience, skills, and educational background.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, deliver technical expertise, and drive innovation using IBM's technology platforms. The role involves understanding implementation, configuring SAP systems, analyzing requirements, and troubleshooting defects.
Senior Digital Product Designer
Company: IBM
Location: BANGKOK, TH
Posted Dec 05, 2025
IBM is seeking a Senior Product Designer to join their design team in Thailand. The role involves leading design teams, collaborating with cross-functional teams and clients, and delivering user-centered design solutions. The position requires 5+ years of UX/UI design experience, proficiency in design tools, and fluency in Thai and English.
Back-End Developer Co-op
Company: IBM
Location: TUCSON, US
Posted Dec 05, 2025
The text describes a co-op program at IBM focused on infrastructure engineering and storage systems development. It highlights the responsibilities, required education, and preferred technical skills for the role. The program offers hands-on experience, mentorship, and the opportunity to work with experienced professionals in the field.