Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Internship Program Mexico - 2026 1H
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM's Blue Journey internship program aims to promote professional development of students through practical experiences, contact with a global community, and free learning tools. Interns will work on real company projects, collaborate with a global community, and develop new skills. The program is open to students in technical and administrative careers.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in Recruitment. The position involves collaborating with partners to deliver comprehensive recruitment support, defining and executing sourcing strategies, assessing candidate suitability, and utilizing ATS for screening. The role requires a bachelor's degree, preferably with a master's, and at least 1 year of experience in direct sourcing and recruitment, preferably in ITESBPOFA and RPO setups. The position values curiosity, continuous learning, and a consultative approach to recruitment.
Senior Software Engineering Manager - HashiCorp Infra Platform Services
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Software, focusing on a role as an Engineering Manager leading a team responsible for the core infrastructure of IBM's cloud platform. The role involves people leadership, technical accountability, operational health ownership, cost optimization, and process improvement. The ideal candidate should have experience in software engineering, infrastructure engineering, or SRE, with expertise in cloud-native systems, Infrastructure as Code, and operational health management.
Entry Level Software Developer 2026: SVL
Company: IBM
Location: San Jose, US
Posted Dec 05, 2025
IBM offers an Entry-Level Software Developer position for individuals with up to 1 year of experience. The role involves working on modern web applications, collaborating with experienced mentors, and learning from IBM experts. The company provides a supportive environment for early-career talent to grow and make an impact.
Managing Architect Oracle Financial
Company: IBM
Location: Armonk, US
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role related to Oracle EPM solutions. The role involves project delivery, solution development, and innovation, with a requirement for extensive experience in Oracle Cloud Planning and Essbase solutions. The position can be performed from anywhere in the US.
Oracle Supply Chain Planning Consultant
Company: IBM
Location: DUBAI, AE
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a delivery consultant role in Oracle Supply Chain Planning. The role involves customer-facing responsibilities, project management, and technical expertise in supply chain applications. The position offers the chance to work on cutting-edge cloud implementations across various industries and regions.
[IBM Japan:iX] IT Solution Consultant – Experience Solution
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. Required skills include Japanese language proficiency, business analysis, project management, and technical expertise in areas such as Fintech, AI, Blockchain, and Cloud.
Quote to Cash Professional-Spanish Bilingual
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 05, 2025
This role involves joining a dynamic global team that supports sellers by handling presales administrative tasks, enabling them to focus on high-impact revenue-generating activities. The position requires Quote to Cash process knowledge, accuracy in handling transaction requirements, and strong client relationship management skills. It offers an opportunity to contribute to strategic sales tactics and shape the future of the organization while working with a collaborative team.
Application Developer
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, drive digital and business transformation, and leverage the latest technologies. It emphasizes the importance of curiosity, continuous learning, and delivering high-quality solutions, particularly for clients in the financial industry.
Software Quality Engineer
Company: IBM
Location: Brno, CZ
Posted Dec 05, 2025
The job description outlines a key role in software quality engineering, involving designing and implementing tests, maintaining automated testing frameworks, collaborating with cross-functional teams, and ensuring high-quality software products. It requires a bachelor's degree in computer science or related field, 3+ years of experience in software quality engineering or software engineering, and proficiency in programming languages like Java and C.
Security Consultant - Security Solution Design
Company: IBM
Location: Praha, CZ
Posted Dec 05, 2025
This job posting seeks a Solution Consultant Technical Solution Manager for IBM's Cybersecurity team, requiring expertise in designing cybersecurity solutions, collaboration with clients and teams, and technical documentation. The role emphasizes presales experience, technical design, and global teamwork, with qualifications including degrees, certifications, and experience in security domains.
SAP HANA EWM Consultant
Company: IBM
Location: Giza, EG
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on a role as a senior SAP Consultant. The position involves client-facing responsibilities, strategic SAP solution focus, and comprehensive solution delivery. The role requires excellent configuration experience within the SAP EWM module, problem-solving skills, and knowledge of SAP MM and Ariba. The text emphasizes long-term career growth, collaboration, and the opportunity to work on innovative projects.