Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Linux Kernel Developer
Company: IBM
Location: Waterford, IE
Posted Dec 05, 2025
The company is expanding its Linux Kernel Engineering team and seeking mid-senior level developers with 3+ years of professional experience working with the Linux kernel and low-level system software. The role involves designing, optimizing, and contributing to technologies that drive next-generation enterprise systems, collaborating with and mentoring early-career developers, and actively contributing to open-source communities.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Associate in Procure to Pay. It highlights the collaborative and innovative work environment, the use of agile methodologies and AI, and the support provided by mentors and coaches. The role involves transaction processing, vendor account management, and adherence to SLAs.
API Security Analyst
Company: IBM
Location: Taguig City, PH
Posted Dec 05, 2025
The job posting is for a Junior API Security Consultant role that requires foundational experience in API development or security, strong interest in securing modern applications, and 3+ years of cybersecurity or SOC experience. The role involves implementing security measures, conducting tests, monitoring API traffic, performing security audits, collaborating with the team, and supporting onsite managed services. Preferred qualifications include API Security Fundamentals certification, CompTIA Security+ or equivalent, and familiarity with MITRE ATT&CK for APIs or OWASP API Security.
Infrastructure Specialist - System Administration
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with visionaries across industries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves developing infrastructure strategies for cloud-based solutions, administering environments, and mentoring junior specialists.
Ingénieur(e) de Données Senior (Data Engineer)
Company: IBM
Location: BROMONT, CA
Posted Dec 05, 2025
Lusine dIBM à Bromont est une entreprise de fabrication de haute technologie qui produit des processeurs pour les serveurs IBM et des modules pour les télécommunications. Ils recherchent des candidats qui aiment relever des défis et favoriser leur épanouissement. L'entreprise offre un environnement de travail sécuritaire, une rémunération compétitive, des avantages sociaux complets, un horaire flexible et des activités sociales organisées.
System Administrator (Citrix)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 05, 2025
This role offers opportunities for career growth and technical expertise in IBM Consulting, focusing on client collaboration and innovation in cloud and AI solutions. The position emphasizes long-term relationships, technical skills development, and impactful problem-solving in a global environment.
Software Engineer - Database Drivers and Data Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text is a job description for a software engineer role at IBM, focusing on developing tools and products for the AstraDB, Apache Cassandra, and DataStax Enterprise ecosystem. The role involves design, development, integration, and customer support, with a focus on open-source projects and cloud-native technologies.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP, and opportunities to drive innovation through hybrid cloud and AI solutions. It outlines role responsibilities, required education, and technical skills needed for the position.
Consultant(e) Stagiaire IAOps– IBM France H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 05, 2025
The text is a job posting for a 6-month internship at IBM's AMS AI OPS team. The role involves operational management and deployment of AI solutions in a dynamic environment. Key responsibilities include process automation, DevSecOps practices, data analysis, pipeline optimization, and performance monitoring. The ideal candidate should have a Master's degree in AI, DevSecOps, or Cloud technologies, proficiency in data science, machine learning, and cloud tools, and strong communication skills.
Endpoint Security Engineer
Company: IBM
Location: Taguig City, PH
Posted Dec 05, 2025
The job description outlines the role of a SWG and CASB Security Specialist responsible for designing, implementing, and managing secure web gateway and cloud access security solutions. The role requires expertise in web traffic security, cloud application usage, data protection, and integration with broader enterprise security controls. The specialist will work closely with SOC, infrastructure, and application teams to ensure secure and compliant operations across on-premise and cloud environments.
Consultant - SAP S/4HANA MM (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a role at IBM Consulting where the individual will work closely with clients worldwide to improve their hybrid cloud and AI journey. The role involves advising clients on strategy, business processes, requirements analysis, solution design, and IT implementation with a focus on SAP S4HANA Logistics. The position requires a bachelor's degree, at least 3 years of experience in process consulting in SAP, and knowledge of SAP S4HANA modules. Preferred experience includes strong communication skills, negotiation abilities, and mental flexibility.
Package Consultant-SAP HANA SCM EWM
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
This role offers collaboration with global clients, SAP expertise, and opportunities for professional growth in innovative projects. It emphasizes strategic solutions, technical expertise, and career development through diverse industry experiences.