Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Database Administrator (NoSQL)
Company: IBM
Location: NO City, BR
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on Aurora PostgreSQL administration. It highlights the importance of long-term client relationships, technical expertise, and collaboration across industries. The role involves designing and deploying highly available and scalable Aurora PostgreSQL clusters, ensuring database security, and performing various administrative tasks.
Entry Level Supply Chain Operations Professional 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM offers internship opportunities in various areas of supply chain, providing exposure to advanced technologies and continuous learning. The company values continuous growth, teamwork, resilience, and problem-solving skills. Interns will gain in-depth understanding of supply chain functions and business operations.
Application Developer-Java & Web Technologies
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. As a Software Developer, you'll participate in the software development lifecycle, create software for hybrid cloud and AI, and work with the latest technologies to ensure high-performing, maintainable applications.
Intern – Associate Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes an Associate Consultant Intern role at IBM, where the intern will help clients transform their businesses by understanding their processes, goals, and objectives. The intern will work with leading technologies, develop process maps, translate requirements into analytical specifications, and define current and future operational scenarios. The role requires a high school diploma or bachelor's degree, technical expertise in areas like cloud migration, AI, and networks, and excellent communication skills.
Package Consultant-SAP HANA SCM EWM
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and professional growth through technical expertise and cross-functional teamwork. It outlines responsibilities involving SAP solutions, strategic projects, and industry-specific challenges.
Credit & Collection Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 05, 2025
The text is a job description for an OTC Analyst Specialist role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling OTC transactional tasks, maintaining client relationships, and meeting SLAs and OLAs. The preferred candidate should have a bachelor's degree in a relevant field, 2-4 years of experience in account receivable processes and BPO settings, and knowledge of finance concepts and accounting software.
Technical Producer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The Video and Motion Graphics Producer role involves creating high-quality video assets and motion graphics to support IBM's storytelling, demos, and thought leadership. The role requires strong proficiency in video editing, motion graphics animation, visual storytelling, and the ability to translate complex technical concepts into clear visual explanations.
Complex Project Manager-Hybrid Multicloud Platforms
Company: IBM
Location: Gurgaon, IN
Posted Dec 05, 2025
The text describes a Complex Project Manager role at IBM Consulting, focusing on hybrid multicloud platforms and data analytics. The role involves leading end-to-end project lifecycle, cloud infrastructure oversight, collaboration with cross-functional teams, bilingual liaison between Japanese clients and internal teams, risk identification and mitigation, application releases, project documentation, and customer success. The ideal candidate should have 7-10 years of experience in technical project management, cloud-native applications, data analytics transformations, and thrive in cross-cultural settings with Japanese enterprise clients.
Senior Managing Consultant SAP FI
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This job posting is for a Finance Transformation Senior Managing Consultant role at IBM Consulting, focusing on SAP implementation services. The role involves leading project teams, providing thought leadership, and growing revenue. The ideal candidate should have deep expertise in SAP FICO, SAP S4 HANA Finance, and Central Finance, along with experience in leading projects and managing stakeholders.
SAP HR ABAP
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on strategic team leadership, partnership excellence, and optimizing resource utilization. It highlights the role's responsibilities, required education, technical expertise, and preferred experience in SAP technologies.
Technicien(ne) en électronique industrielle
Company: IBM
Location: BROMONT, CA
Posted Dec 05, 2025
The job posting is for a maintenance technician position working on microelectronic equipment in a high-tech manufacturing environment. The role involves installation, maintenance, troubleshooting, and repair of complex electronic equipment. The company offers a safe work environment, benefits, retirement plan, and opportunities for professional development. The position requires a technical diploma and strong analytical and problem-solving skills.
UX Designer stagiaire Business & Stratégie – IBM France H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 05, 2025
The text is a job posting for a position at IBM Studios Paris, which is the accelerator for innovative projects of IBM France Consulting. The role involves creating clear and impactful experiences, collaborating with business and innovation consultants, and participating in various activities such as service design, user research, and business model transformation. The position requires a Master's degree, proficiency in Microsoft and Adobe software, and experience in service design and experience design.