Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
DevOps SRE
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM is shifting towards cloud computing and seeking experienced cloud software engineers to join their Continuous Delivery services development team in India, Bangalore. The role involves setting up infrastructure, managing code changes, using open-source tools, participating in architectural discussions, and providing end-user support. The company values innovation, passion for winning in the cloud marketplace, and staying abreast of the latest technologies.
Recruitment Coordinator (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The Recruitment Coordinator role involves scheduling and coordinating interviews, managing travel arrangements, generating offer letters, facilitating background investigations, and performing onboarding activities. The position requires a bachelor's degree, 1+ years of experience in recruitment administration, and experience in the candidate selection process. The role is based in Eastwood 1800.
SAP Functional Consultant - FICO Group Reporting
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role for an experienced SAP FICO Functional Consultant. The position involves working with clients globally, designing and configuring SAP Group Reporting, and collaborating with stakeholders. The role requires 7-10 years of SAP finance experience, expertise in SAP FICO modules, and strong consulting and communication skills.
Internship: SAP Developer in Ciudad de México
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The SAP Consulting Internship Program provides practical skills in a multinational environment. Successful completion opens doors for further development.
Assistente Administrativo - Exclusivo para Pessoas com Deficiência (PcD)
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 04, 2025
The Administrative Process Assistant role is crucial for IBM's profitable operations, supporting the banking sector and enabling the company to bring innovative technologies to market. The position requires a high school diploma or equivalent, with a bachelor's degree preferred. Key skills include experience with Microsoft Excel, good communication, self-management, flexibility, teamwork, customer relationship, and decision-making capacity. The role involves in-person work at IBM Hortolândia Condomínio Tech Town, Monday to Friday, business hours. Preferred experience includes contract management.
Application Developer-EAI
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions. The role involves working in Client Innovation Centers and Delivery Centers, collaborating with clients globally to drive innovation and adoption of new technology. The position requires hands-on experience in software development, particularly in B2Bi Sterling Integrator, Sterling File Gateway, and Sterling Secure Proxy.
Package Specialist-SAP HR Comp & Payroll
Company: IBM
Location: Shenzhen, CN
Posted Dec 04, 2025
The role involves working as an SAP consultant in IBM Consulting, collaborating with clients globally to deliver innovative solutions using SAP systems. The position requires deep expertise in SAP configuration, SuccessFactors, project management, and knowledge of cloud computing platforms and Agile methodologies.
Package Consultant-SAP HANA EPM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading projects, implementing SAP HANA BPC functionalities, and providing technical expertise. Required qualifications include a bachelor's degree, SAP functional experience, and knowledge of SAP BPC modules.
Application Developer-Hybrid Cloud Manage
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of an Application Developer. It emphasizes the importance of long-term client relationships, collaboration, and the use of cutting-edge technology platforms. The role involves translating system requirements into design and development, driving innovation, and working with various technologies and tools.
Associate Business Analyst - Entry Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The text describes a Business Transformation Consultant role at IBM, focusing on driving large-scale change across business units and geographies. The role involves working in IBM Consulting Client Innovation Centers, collaborating with stakeholders, and providing industry-leading solutions. Required skills include analytical problem-solving, Agile methodologies, communication, and experience in banking, financial services, or healthcare.
Business Transformation Consultant-Supply Chain Planning
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include configuring Kinaxis Rapid Response, customizing solutions, performing workshops, providing data specification documents, and supporting clients and teams. The position requires a Bachelor's degree, 3+ years of experience, and expertise in supply chain management and Kinaxis platform implementations.
Security Consultant-Infrastructure Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation using IBM's technology platforms. The role involves managing and supporting enterprise firewall solutions, performing day-to-day firewall rule management, monitoring security incidents, implementing network segmentation, and ensuring compliance with security standards.