Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SuccessFactors Talent Mgmt
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and the opportunity to drive technological adoption. It outlines responsibilities involving strategy development, proof of concept delivery, and building trust through consultative methods.
Entry Level Hardware Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is seeking Hardware Development Engineers to work on cutting-edge technologies like quantum computing and AI. The role involves designing, testing, and supporting hardware, firmware, and semiconductors for IBM products. The company values growth-minded, team-focused, and outcome-oriented individuals with strong technical skills and a passion for technology.
Experience Front End Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career focused on long-term relationships and collaboration with global clients. As a Software Developer, you will work on hybrid cloud and AI projects, leveraging various technologies and frameworks. The role requires strong front-end development skills, experience with specific tools, and fluency in Japanese.
Package Consultant-Workday Integrations
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights required expertise in Workday integrations and the importance of problem-solving skills.
Intern 2026: AI for Math and Science
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research is a team dedicated to inventing the future of computing, focusing on AI-based methods and algorithms for computational problems. The role involves developing, evaluating, and demonstrating new AI-based methods and systems, requiring expertise in AI model development and research in mathematics, physics, and computability.
Package Consultant-SAP IS Oil & Gas
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of a Brand Sales Specialist. The role involves working closely with clients, managing client sets, identifying decision makers, and driving new business development. The position requires a bachelor's degree, preferably a master's degree, and technical expertise in SAP Industry Solution for Oil & Gas. Excellent interpersonal skills and a willingness to learn new technologies are preferred.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The role requires developing partnerships with stakeholders, creating technical solutions, and managing test scripts for Oracle R12 financial applications. Strong communication skills and relevant experience in Oracle Cloud Applications are essential.
Principal ServiceNow Solution Architect
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The job posting seeks a highly experienced Principal ServiceNow Solution Architect with a ServiceNow Certified Technical Architect (CTA) certification and multiple Certified Implementation Specialist (CIS) credentials. The role involves leading enterprise-level transformations, designing solutions across various ServiceNow modules, collaborating with stakeholders, and driving platform advancements. Fluency in Arabic and English is required, with a preference for candidates based in or willing to relocate to Saudi Arabia.
Recruiter, IBM Consulting
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a recruitment role at IBM. It outlines the responsibilities, required skills, and qualifications for the position. The role involves collaborating with hiring managers, sourcing and qualifying candidates, managing the recruitment process, and maintaining compliance with recruitment workflows.
Programa de Pasantías - Desarrollo de Software
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The text describes an internship program at IBM Consulting where the intern will work as an Application Developer Intern. The intern will receive training in various technical skills and work on a variety of technology projects. The program requires the intern to complete training, participate in virtual or face-to-face spaces, be agile with a design mindset, complete user stories, propose best practices, comply with policies, and document work.
Software Developer (Back end) Associate Software Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Software is seeking a skilled backend developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages, and contributing to the open-source project Kruize Autotune. The position offers opportunities for growth and innovation within IBM's product and technology landscape.
Oracle Cloud Projects & Grants (PPM) Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on providing subject matter expertise in Oracle Cloud ERP Project Portfolio Management (PPM) modules. The role involves leading functional tracks, providing solutions based on accounting principles, engaging with clients, conducting gap analysis, configuring Cloud PPM, migrating financial data, developing testing scenarios, facilitating knowledge transfer, and executing project work based on defined processes and methodologies.