Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SAP HANA CFIN
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an SAP Central Finance CFIN consultant. The role involves implementing a solution to centralize financial accounting across multiple systems into a single SAP S/4HANA system. The position requires experience with SAP SLT, ALE, IDoc, and other integration technologies, as well as knowledge of Group Reporting, Central Payments, and One Exposure concepts. Analytical skills and experience in end-to-end CFIN implementations are highly valued.
Quality Assurance Analyst
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The text describes a role at IBM Consulting Client Innovation Centers where the individual will conduct quality reviews, analyze defects, document workflows, and assist in managing customer relationships. The role requires a bachelor's degree, strong communication and analytical skills, and knowledge of quality tools and techniques.
Sales Development Representative Intern - Entry Level Sales Program 2026 ( September Start)
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to join their Sales Development Representative intern program, which focuses on prospecting, co-creating solutions with clients, and driving digital transformation success. The role involves sales prospecting, continuous learning, supporting deal closure, and social selling. IBM provides a collaborative and experiential sales environment with ongoing development opportunities.
Product Management Professional 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes the role of a Product Specialist, highlighting their responsibilities in product execution, domain focus, cross-functional management, and data science. It emphasizes the importance of the role in driving product success and accelerating career growth.
Experience Fullstack Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation in hybrid cloud and AI. The role involves software development, leveraging various technologies, and contributing to clients' digital transformation journeys.
Data Scientist-Artificial Intelligence
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include building, analyzing, and improving AI solutions, collaborating with data engineers, and performing quantitative analyses to provide actionable insights.
Devops Engineer
Company: IBM
Location: Brno, CZ
Posted Dec 04, 2025
IBM Software is seeking a skilled backend developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages. The position offers opportunities to improve community projects, shape internal processes, and develop innovative solutions. The ideal candidate should have excellent technical and creative thinking skills, basic Java programming skills, experience with Maven and Gradle, and knowledge of Jakarta EE, Git, Subversion, CI/CD, Tekton, Jenkins, containers, Linux, and shell or Python scripting.
Senior Full Stack Developer
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
This job posting seeks a Senior JavaFullstack Developer to lead technical direction, develop fullstack applications, and contribute to AI initiatives in Egypt. The role requires expertise in Java, Spring framework, Angular, and cloud technologies, along with leadership skills and experience in system design and incident resolution.
Associate Data Engineer - Entry Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The IBM Client Innovation Centre in Halifax offers a unique position at the intersection of business and technology. The role involves working in the IBM Client Innovation Center, delivering deep technical and industry expertise to clients worldwide. The position requires participating in data ingestion processes, developing SQL queries, supporting data scientists, creating PowerBI reports, and collaborating with stakeholders and business users.
Application Developer-SAP UX
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required qualifications include a bachelor's degree, technical expertise in SAP UX module, and experience with BTP services and development.
Contact Center Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The job description outlines the role of a Contact Center Practitioner at IBM, who will be responsible for providing customer service support, answering queries, resolving issues, and ensuring customer satisfaction. The role requires excellent communication skills, the ability to multitask, and a strong customer focus.
Research AI Engineer, Intern: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research is a team focused on inventing the future of computing and solving real-world problems for clients. The role involves collaborating with AI researchers and engineers to design and implement AI solutions using large language models, multimodal models, and agentic frameworks. The position requires strong programming skills in Python, familiarity with machine learning fundamentals, and a collaborative mindset.