Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
[IBM Japan:iX] CRM Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM Consulting values curiosity, knowledge, and creative problem-solving, with a focus on digital transformation and customer experience. The position requires Japanese language skills, logical thinking, English communication, leadership, and consulting experience in digital marketing.
Software Developer
Company: IBM
Location: TUCSON, US
Posted Dec 04, 2025
IBM is seeking software developers to work on strategic initiatives, using the latest tools and technologies to build industry-leading solutions. The role involves collaborating in teams, investigating solutions independently, and applying best practices in software development and testing.
Data Engineer - Data Platforms
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves joining IBM Consulting's Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients. The position focuses on accelerating innovation and adoption of emerging technologies across hybrid cloud and AI ecosystems. Responsibilities include collaborating with teams to understand data requirements, building and maintaining data pipelines, supporting orchestration of data workflows, contributing to deployment and management of data and AI solutions, troubleshooting issues, and working closely with architects and senior engineers to enable MLOps practices.
Full Stack Software Developer
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM is seeking a passionate software developer with experience in JavaScript, React, and Java to join their team in Poland. The role involves designing, coding, testing, and delivering software for one of IBM's successful cloud solutions. The ideal candidate will have 2+ years of experience in Python, Java, and NodeJS, familiarity with AI concepts, microservices, Docker, Kubernetes, and REST APIs, and experience with Agile methodologies and continuous integration/deployment tools.
Software Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Infrastructure division builds servers, storage systems, and cloud software for enterprise customers and data centers. The India Systems Development Lab (ISDL) is part of the global IBM Infrastructure division, focusing on innovations and contributing over 400 patents. As a software engineer at ISDL, you will work on product development, design, development, testing, and support across core systems technologies.
Senior Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, working on hybrid cloud and AI projects, and utilizing advanced technologies. It highlights opportunities for innovation, problem-solving, and career growth through strategic engagement with stakeholders and technical expertise.
Arabic-speaking AutoGen Engineer (f/m/x)
Company: IBM
Location: Bussigny, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As an Autogen Engineer, responsibilities include designing generative AI systems, developing AI models, integrating solutions with cloud platforms, collaborating with cross-functional teams, driving assetization and modularization of AI solutions, supporting deployment and maintenance, producing technical documentation, leading client presentations, facilitating communication with Arabic-speaking clients, and staying informed on emerging AI technologies.
[2026 Internship] Security Consultant - 기술적 취약점 및 리스크 진단/분석
Company: IBM
Location: Seoul, KR
Posted Dec 04, 2025
The text describes an internship program at IBM Consulting, where interns will work with the latest technologies, collaborate with team members, and gain hands-on experience in security consulting. The program offers opportunities for skill development, career growth, and learning about clients' industries and business challenges.
Application Architect-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Adobe Solution Architect. The role involves working with clients to improve their hybrid cloud and AI journey, leveraging Adobe Experience Manager and Adobe Marketing Cloud capabilities. The position requires strong technical expertise, collaboration skills, and the ability to lead development and delivery teams.
Cobol Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation in hybrid cloud and AI. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in the role of a Software Developer.
Analyste Développeur Migration Cloud C# .Net - IBM Client Innovation Center - H/F
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers collaborative roles with global clients, focusing on cloud innovation and tech expertise. Career growth and professional development are emphasized through training and strategic partnerships.
SAP Fieldglass Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for an SAP Fieldglass Consultant role. It outlines the responsibilities, required education, technical and professional expertise, certifications, and travel requirements for the position. The role involves solution design and implementation, client advisory and strategy, system configuration and customization, change management and training, and integration and technical leadership.