Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Oracle Cloud Project Manager (Public Sector)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a project manager role at IBM Software. It highlights the company's focus on creating leading AI-powered cloud-native software solutions and the opportunities for growth and innovation. The role involves managing complex Oracle Cloud and SaaS project engagements, working with project team members and client stakeholders, and assisting with business development initiatives.
アカウント・テクニカル・リーダー
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a Japanese-speaking role at IBM Japan, where the employee will work closely with clients and experts to drive digital transformation using hybrid cloud and AI. The role involves leading teams, providing technical guidance, and creating innovative solutions. Required skills include architecture design, cloud and data analytics knowledge, and experience in technical roles.
Sr. Performance Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The job posting is for a Performance Analysis Engineer position at IBM FlashSystem Storage team. The role involves performance testing, benchmarking, and analysis of IBM FlashSystem products. The ideal candidate should have 5+ years of experience in performance testing and analysis, leadership skills, and knowledge of storage performance benchmarking tools and block storage domain.
Software Engineer - Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Software is seeking talented Platform Security engineers to join their Security Engineering Team. The role involves designing, building, and owning security features in Datastax products, especially for the Astra suite. The ideal candidate should have 4-6 years of relevant experience, solid coding skills in Golang, Java, or Python, and a good understanding of large-scale distributed systems and microservices architecture.
Sr. Solutions Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves serving as a trusted advisor to customers, helping them achieve their business outcomes by leveraging HashiCorp solutions. The position requires strong technical expertise, communication skills, and the ability to collaborate with cross-functional teams.
Technical Content Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Cloud offers a platform for learning and developing skills in the latest cloud technology. The company values curiosity, courageous thinking, and developing its people. As a Technical Content Professional, you will create and curate technical content for digital self-service products, working closely with various teams to ensure high-quality user experiences.
SAP ISU Billing Analyst
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career at IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and improving hybrid cloud and AI journeys. It highlights the role of a managing SAP consultant, responsibilities, required education, technical expertise, and preferred experience.
Application Consultant-ServiceNow
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves understanding client business processes, providing guidance on ServiceNow implementation, designing end-to-end solutions, and collaborating with various teams. The position requires a bachelor's degree, 7+ years of experience, and expertise in ServiceNow and integration technologies.
Entry Level Site Reliability Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Site Reliability Engineer. The role involves working in an agile environment to build, deploy, and maintain systems for clients, with responsibilities including 24x7 observability, troubleshooting, deployment, security implementation, and maintenance tasks. Preferred technical expertise includes experience with Linux, Kubernetes/OpenShift, automation tools, and monitoring/observability tools.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a Software Developer, focusing on hybrid cloud and AI solutions. The role involves end-to-end feature development, stakeholder collaboration, and continuous learning. Required skills include proficiency in .NET Core, React or Angular, and experience with Azure services.
Senior Data Scientist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Consulting is seeking an experienced Data Scientist to develop scalable AI solutions for multiple clients and internal initiatives. The role involves building GenAI solutions using LLMs, embeddings, vector DBs, and RAG pipelines, as well as creating AI agents for multistep tasks. The candidate should have proficiency in Python, experience with AI frameworks, and knowledge of Agile development methodologies.
【東京】Product Manager※スカイアーチ出向
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a role at IBM where employees work with global clients to drive collaboration and transformation using hybrid cloud and AI. The role involves maximizing customer value, developing product roadmaps, leading development teams, and supporting management decisions. It requires experience in product management, cloud services, and team leadership.