Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Process Delivery Specialist
Company: IBM
Location: Sapporo, JP
Posted Dec 04, 2025
IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The position is for IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and Microsoft Office proficiency.
Senior SAP SCM Consultant
Company: IBM
Location: MILANO, IT
Posted Dec 04, 2025
The text is a job description for a seasoned SAP Program Manager at IBM Consulting. The role involves leading and managing multiple SAP programs and projects, developing project plans and budgets, managing risks and issues, ensuring quality control, building relationships with stakeholders, and mentoring team members. The ideal candidate should have a bachelor's degree, at least 10 years of project management experience with 5 years in an SAP environment, and strong leadership, communication, and problem-solving skills.
Business Development Leader for California
Company: IBM
Location: Irvine, US
Posted Dec 04, 2025
The SLED industry is experiencing significant growth, with plans to exceed $600M. The role of Business Development Leader (BDL) is crucial in building a sales pipeline of IBM Consulting opportunities across three growth platforms. The BDL will work closely with Lead Client Partners (LCP) to develop client relationships, identify business objectives, and implement a business development strategy for the territory.
Senior Tech Recruiter
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The role is for an experienced recruiter to lead end-to-end hiring for a cutting-edge R&D organization, partnering with global stakeholders to source exceptional talent for advanced software products. The position offers global collaboration, impact on technology, limitless learning opportunities, and a focus on inclusion and diversity.
エンタープライズのお客様向け・パートナーセールス
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Technology Business Division is seeking sales professionals to propose and provide IBM technology products and related services to enterprise finance, manufacturing, distribution, and retail customers. The role involves collaborating with partner companies to create business value for large customers in priority areas. The position requires deep understanding of customer business challenges and the ability to make innovative proposals using IBM's cutting-edge technologies and solutions. IBM offers comprehensive onboarding training and a learning culture to support continuous skill development and career growth.
Package Consultant-Industry Packages
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on long-term client relationships and collaboration across industries. The role requires extensive experience with Apriso, knowledge of MES processes, strong SQL skills, and the ability to create data visualizations. A bachelor's degree is required, with a master's degree preferred.
Package Consultant-Oracle ERP Cloud Financials
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Managing Consultant. The position involves working with clients globally, shaping solutions within Oracle Cloud, and driving innovation and adoption of new technology. The role requires extensive experience in Oracle ERP and Fusion Financials, as well as client-facing skills and knowledge of tax and statutory requirements.
Design Manager
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
IBM Software is seeking a Design Manager to lead a team of designers, UX researchers, and content professionals. The role involves guiding the team to deliver exceptional customer experiences, driving design excellence, and collaborating with cross-functional teams. The ideal candidate should have 3+ years of experience as a design lead, excellent communication skills, and a portfolio of human-centered design work.
AR Customer Service Representative
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The job description outlines a customer service role at IBM Consulting, focusing on handling inbound calls, resolving payment issues, and collaborating with internal teams to ensure timely resolution of customer problems. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Corporate Account Manager
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Corporate Account Manager. The position involves managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions, and ensuring enterprises achieve efficiency, security, and scalability in their cloud journey. The role requires 2+ years of complex full cycle sales closing experience, success in managing both inbound and outbound sales motions, familiarity with cloud and infrastructure software, and a strong executive presence.
Application Consultant-Banking
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of an Application Consultant who works closely with clients to improve their hybrid cloud and AI journey. The position requires strong technical skills, experience in system analysis and design, and the ability to develop proposals, analyze requirements, and plan future architecture. The role offers opportunities for learning, working across disciplines, and developing a deep understanding of different industries.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role of an Associate Software Developer at IBM involves working in a Client Innovation Center, collaborating with diverse teams to gather, store, and process data using various technologies. The position requires implementing predictive models, designing enterprise search applications, and working in an Agile environment. Strong communication skills and the ability to communicate with both technical and non-technical audiences are essential.