Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior SAP FICO Consultant
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a senior SAP Consultant. The role involves working closely with clients to deliver high-quality SAP solutions, leveraging the latest technologies and methodologies. The position requires a strong background in SAP configuration, process knowledge, and experience with SAP S/4HANA. The company values long-term relationships, collaboration, and making meaningful changes for clients.
QA Automation Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a QA Quality Assurance Test Automation Developer. The position involves designing test plans, executing test cases, and implementing test automation in CICD pipelines. The role requires proficiency in Selenium, Python, API testing, and agile methodologies. It emphasizes collaboration with development teams and delivering quality software products.
Associate X-Force Incident Response Intern 2026
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The company values curiosity, knowledge, and creative problem-solving. They are seeking interns for their XForce Incident Response team, partnering with Fortune 1000 clients to minimize security incident revenue loss. Positions are available in Austin, TX, starting summer 2026.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
Package Consultant-SAP HANA FIN TR
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on SAP FIN TR modules. It highlights the role's responsibilities, required education, and technical expertise. The position involves working with clients globally, delivering technical expertise, and driving innovation.
.Net Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, opportunities for learning and growth, and the role of an Application Developer with expertise in Microsoft technologies.
Vendor Risk Management Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM's procurement role emphasizes innovation, digital transformation, and collaboration with clients. The position requires managing compliance, communication, and process optimization while leveraging AI and emerging technologies in a dynamic environment.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves accounting responsibilities with clients, emphasizing collaboration and career growth opportunities at IBM Consulting.
Backend Support Engineer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
IBM Infrastructure is a catalyst that enables the world to work better by providing hybrid cloud infrastructure to meet clients' demands. The role of a Backend Developer involves leading problem resolution, collaborating with teams, and designing automation tools. Required skills include software development expertise, Linux experience, and problem-solving abilities.
Senior SAP Project Manager | Complex Delivery & Governance
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The text describes a highly experienced SAP Project Manager with 15+ years of expertise in delivering complex SAP programs across global enterprises. The individual is skilled in managing end-to-end project lifecycles, multivendor delivery models, and seamless integrations across SAP and non-SAP landscapes. They are recognized for strong execution control, risk mitigation, and ability to drive successful cutovers, testing cycles, and phased deployments.
IBM Uruguay Students Program
Company: IBM
Location: MONTEVIDEO, UY
Posted Dec 04, 2025
The text is an introduction to IBM's internship program, highlighting the company's focus on innovation, collaboration, and tackling challenging problems. It outlines the roles and responsibilities of interns, required education, and preferred technical and professional expertise.
SAP ABAP Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
This role involves working as a senior SAP ABAP Developer in IBM Consulting, collaborating with clients to deliver high-quality solutions and act as a trusted business advisor. The position requires expertise in SAP configuration, process knowledge, and experience with SAP S4HANA. Familiarity with cloud computing platforms, Agile methodologies, and industry knowledge are also preferred.