Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
AI Foundations - Research Scientist - Research Internship: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for an AI Research Scientist Intern position at IBM Research. It highlights the responsibilities, required education, and technical expertise needed for the role. The position involves conducting end-to-end research in artificial intelligence, contributing to the development of IBM's Granite open-source models, and collaborating with a team of scientists, engineers, and designers.
Chef de projet SAP senior - Complex Delivery & Governance IBM France H/F
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for a highly experienced SAP Project Manager with 15+ years of expertise in delivering complex multimodule SAP programs across global enterprises. The role involves leading full lifecycle delivery of SAP projects, managing project planning and execution, overseeing multivendor delivery teams, developing test strategies, defining cutover and release strategies, and providing transparent reporting and governance updates. The ideal candidate should have a Bachelor's degree, preferably a Master's degree, and extensive experience with SAP technologies such as ECC, S4HANA, BWBI, Ariba, and SuccessFactors. Strong knowledge of integration between SAP and non-SAP systems, Agile, Hybrid, and Waterfall delivery approaches, and exposure to multiple industries are preferred.
Lead AI Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM Automation and AI group is seeking an experienced AIML Engineer specializing in Large Language Models (LLMs) to join their AIML Center of Excellence team. The role involves collaborating with cross-functional product teams to implement cutting-edge AI capabilities across IBM's Automation product portfolio. Key responsibilities include data collection and management for LLM evaluation and training, LLM integration and implementation, and establishing AIML best practices and innovation.
zCX AI Developer
Company: IBM
Location: Waterford, IE
Posted Dec 04, 2025
The text is a job posting for a Linux kernel development team at IBM in Waterford. The team is expanding and seeking candidates with experience in low-level software development, operating systems internals, and open source communities. The role involves designing, implementing, and testing new features for the Linux kernel on IBM Z and LinuxOne systems.
SAP BTP Integration Suite Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines a role in IBM Consulting focused on designing and implementing integration architectures using SAP BTP Integration Suite. The position requires extensive experience with SAP integration technologies, SAP BTP Integration Suite, and various SAP and non-SAP systems. The role involves collaborating with clients and IBM teams, providing technical guidance, and staying current with SAP BTP roadmap and IBM assets.
Data Engineer-Data Modeling
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role of a Data Engineer at IBM involves working in Client Innovation Centers to deliver technical expertise to clients. Responsibilities include data gathering, storage, processing, collaborating with teams, implementing predictive models, designing search applications, and working in an Agile environment. Required skills include data modeling, database management, and programming.
Brand Sales Specialist Intern - Entry Level Sales Program 2026
Company: IBM
Location: Toronto, CA
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to become Brand Sales Specialist interns, working closely with clients to understand their needs and deliver tailored solutions using IBM's industry-leading products. The internship focuses on developing relationships, building credibility, and managing the end-to-end sales process while collaborating with the broader IBM sales ecosystem.
Software Engineer II - HashiCorp Terraform Provider
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves developing cloud-native solutions for HashiCorp's Infrastructure Cloud, collaborating with teams on infrastructure and security lifecycle management, and requiring expertise in Golang, cloud platforms, and DevOps principles.
Enterprise Strategy Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a Strategy Consultant role at IBM Consulting. It highlights the responsibilities, required skills, and preferred experience for the position. The role involves working with clients across various industries to solve complex problems, shape and drive engagements, create value, and manage client stakeholders. The position requires a Master's degree, expertise in AI, corporate/business strategy, IT strategy, digital reinvention, and process transformation, as well as excellent communication and analytical skills.
Network Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Fusion HCI is a hyperconverged infrastructure solution designed for container-based workloads on Red Hat OpenShift. It integrates compute, storage, and networking into a single appliance, simplifying deployment and management. IBM Infrastructure aims to provide hybrid cloud infrastructure to meet client demands, with a focus on innovation, collaboration, and career development.
Financial Analyst Summer Intern 2026
Company: IBM
Location: Armonk, US
Posted Dec 04, 2025
IBM's finance organization drives innovation and enterprise efficiency, offering summer internships across various functions. The role emphasizes collaboration, leadership, and technology use, with a focus on impactful projects and global teamwork.
Oracle Cloud Financials Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver solutions using latest technology, and focus on skills in demand. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role of Senior Package Consultant for Oracle Finance Cloud involves designing, configuring, and delivering financial solutions, with responsibilities including leading deployments, conducting fitgap analyses, optimizing financial reporting, mentoring, and collaborating with teams.