Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-Oracle eBS
Company: IBM
Location: Noida, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing partnerships, creating technical solutions, and adopting best practices in Oracle ERP Cloud suites. It requires experience in Agile, Scrum, DevOps, and cloud integrations using ICS OIC, as well as R12 and Cloud Fusion experience.
Back End Developer Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a Backend Developer intern position at IBM. It outlines the responsibilities, required education, technical expertise, and preferred experience for the role. The position involves working with client-server architectures, networking protocols, application development, databases, and creating APIs. The intern will also design and implement large-scale systems and need to have knowledge of Agile and Cloud devOps development methodologies.
Service Designer - GDS
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text highlights IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive work environment with benefits like training, flexible working, and diverse team collaboration.
Senior Java Fullstack Developer (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Software Developer, you will participate in the software development lifecycle, create software for hybrid cloud and AI journeys, and collaborate with development peers to lead technological innovation.
Package Consultant-SAP Ariba
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in Ariba applications, and career growth through strategic partnerships and innovation. It outlines role responsibilities, required qualifications, and preferred experience in SAP systems.
Event & Experience Marketing Manager
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Japan is seeking an experienced Event Team Manager to lead a team of 10 event practitioners. The role involves developing and executing an event strategy to enhance brand awareness, generate leads, and achieve business objectives. The ideal candidate should have a strong background in marketing, event management, and people leadership, with experience in global multinational companies and B2B technology sectors.
IBM - Technical Support Professional - zSoftware CICS Support
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text is a job posting for a Technical Support Professional at IBM for their CICS product. It describes the role, responsibilities, required and preferred qualifications, and preferred technical experience. The posting emphasizes the importance of strong communication skills, problem-solving abilities, and the ability to work in a virtual team.
Fullstack Developer: TypeScript & E-commerce
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Commerce Transformation Developer. The role involves designing, implementing, and maintaining backend, frontend, and APIs for enterprise-grade e-commerce platforms. The position requires strong technical skills, including proficiency in backend development with JavaScript, TypeScript, Node.js, Angular, and React technologies, as well as experience with commercetools and other modern headless customer engagement and e-commerce platforms. The role also emphasizes collaboration with cross-functional teams and the ability to work in an agile environment.
Technical Specialist Intern 2026 (Monroe, LA)
Company: IBM
Location: MONROE, US
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Interns will work on client projects, gain diverse experience, and develop skills in a culture of continuous learning and mentorship.
HashiCorp Sr. Resident Solutions Architect
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
The Resident Technology Services team provides premium long-term professional services to IBM customers, aligning with their biggest technical transformation initiatives. The team consists of highly skilled architects and engineers who have played critical roles in technical transformations. The role involves providing guidance on cloud transformation, assisting with people, processes, and workflows, contributing to a multi-cloud adoption framework, and educating customers on the business value of IBM HashiCorp products.
SAP Success Factors EC Design Lead Role
Company: IBM
Location: Bucharest, RO
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an SAP Success Factors EC Design Lead and Subject Matter Expert. The position involves leading the design, implementation, and management of SAP Success Factors solutions, collaborating with stakeholders, and providing technical expertise to clients worldwide.
Package Consultant-SAP HANA SCM WMS
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a senior SAP Consultant. The role involves working with clients globally, delivering high-quality SAP solutions, and leveraging expertise in SAP technologies. The position requires a strong background in SAP consulting, knowledge of SAP best practices, and experience with SAP S/4HANA and related modules.