Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Production Engineer
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a team that creates AI-powered cloud-native software solutions. The role involves ensuring platform reliability, automating operations, incident response, Kubernetes management, observability, infrastructure as code, cross-functional collaboration, performance tuning, and security compliance.
FP&A JR Financial Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes a role as a Junior Financial Planning & Analysis (FP&A) Analyst within IBM's team, collaborating with over 60 analysts for a semiconductor company expecting strong growth. The role involves various financial processes, joining a Center of Excellence, and developing key competencies through interactions with diverse stakeholders.
Accountant - Business Control (Internship)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
This job posting describes a role at IBM Accounting Kuala Lumpur IAKL, established in 1994, offering accounting services and leadership in financial processes. Responsibilities include internal controls, risk mitigation, and compliance with SOX requirements. The position requires a bachelor's degree in accounting, strong communication skills, and IT proficiency, with the role based in Petaling Jaya.
Recruiter (Japanese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The text describes a recruitment professional role at IBM, focusing on end-to-end recruiting experience, building diverse candidate pipelines, and leveraging data analytics to attract top talent. The role requires strong communication, problem-solving, and leadership skills, as well as proficiency in English and Japanese.
Lab Technician
Company: IBM
Location: ROCHESTER, US
Posted Dec 04, 2025
The job description outlines a Hardware Technician role at IBM in Rochester, Minnesota. The position involves ensuring IBM's enterprise hardware products meet global safety standards. The technician will collaborate with engineering teams, conduct safety tests, and support testing in lab environments. IBM fosters a culture of innovation, inclusion, and continuous learning.
Infrastructure Specialist for construction business
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM's TLS Technology Lifecycle Services offers comprehensive data center management using AI-driven insights. The TLS Site and Facility Service team in Japan provides specialized construction and facility management for data centers, with expertise in electrical, telecommunications, and building infrastructure. The role involves construction management for data center equipment installation, optical fiber cabling, and power supply, with opportunities for remote work and flexible location.
Prompt Engineer
Company: IBM
Location: NO City, BR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on long-term client relationships, digital transformation, and leveraging AI and agile methodologies. It highlights the importance of curiosity, continuous learning, and collaboration in a supportive work environment.
Procurement Operations Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job posting outlines a procurement role at IBM with responsibilities including requisition review, supplier management, and ensuring customer satisfaction. It requires a bachelor's degree, 12 years of experience, and skills in problem-solving, teamwork, and Microsoft Office proficiency.
Senior Software Engineer, Product Engineering (Boundary) - HashiCorp
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically in the team that develops and transforms customer challenges into industry-leading AI-powered cloud-native software solutions. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. The position focuses on designing, prototyping, and implementing core features for Boundary, a secure access management solution built for hybrid environments. The role requires expertise in Golang programming, privileged access management, distributed cloud systems, and building automated tests.
Program Manager TS/SCI W/FSP
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The Program Manager position requires extensive experience in program management, technical solution development, and federal government enterprise system management.
Package Consultant-SAP HANA SCM PP
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves leading SAP solutions for clients, collaborating globally, and leveraging technical expertise in hybrid cloud and AI. It emphasizes strategic partnerships, innovation, and delivering impactful results through cross-functional teams.
Application Developer-ServiceNow
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and expertise in ServiceNow ITSM and related technologies.