Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Data Engineer with Python
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is seeking a passionate Data Engineer with Python to join their team and contribute to building high-quality, scalable, and secure applications. The role involves designing, developing, and maintaining applications using Python, implementing unit and integration testing, containerizing and orchestrating applications using Docker and Kubernetes, and collaborating with cross-functional teams in Agile/Scrum settings. A strong understanding of cloud environments and experience working in Agile/Scrum settings are required.
Package Specialist-SAP HANA Basis
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include implementing and configuring SAP SLT systems, designing data replication processes, performing data mapping and transformation, monitoring data quality and integrity, optimizing system performance, and supporting change management activities.
IBM MQ Cloud Admin
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
The job posting is seeking an experienced IBM MQ Administrator with expertise in middleware messaging infrastructure, high availability configurations, and cloud environments. The role involves administering queue managers, managing queues and channels, implementing high availability and disaster recovery, troubleshooting application connections, and collaborating with teams to design hybrid MQ topologies. The ideal candidate should have 5+ years of hands-on experience with IBM MQ, strong proficiency in RDQM setup and management, JMS/JNDI configuration, and MQ HA mechanisms.
Application Developer-DevOps
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing and designing mobile solutions using the latest technologies. It emphasizes continuous improvement, testing, and adopting new technologies to maximize creative solutions. The role requires a Bachelor's degree and expertise in automation, Ansible playbook development, and various technical skills.
Business Transformation Consultant-Supply Chain Planning
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include configuring Kinaxis RapidResponse, performing workshops, providing data specification documents, and supporting clients and teams. The position requires a Bachelor's degree, 5+ years of experience in business software consulting, and at least one Kinaxis project implementation as a Lead or Solution Architect.
Application Architect - Java & Web Technologies (Public Sector)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role is for a Senior Application Architect specializing in Java and web technologies to lead the design and development of enterprise applications.
Software Engineer - Cloud Database
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Software is seeking talented software engineers passionate about distributed systems to join their team. The role involves designing and implementing new database features for Astra, a cloud-native serverless database built on Apache Cassandra. The position requires expertise in scalability, fault tolerance, and cloud-native technologies.
Associate Product Manager Intern
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, highlighting the company's focus on creating leading AI-powered cloud-native solutions, its renowned legacy, and the global opportunities it offers. The role of a Product Manager Intern is detailed, emphasizing ownership of outcomes, collaboration with customers and teams, and the importance of product design, user experience, and innovation.
Senior Digital Asset Tech Sales
Company: IBM
Location: New York, US
Posted Dec 04, 2025
The text is a job description for a Senior Tech Sales role at IBM, focusing on leading enterprise presales engagements for IBM Digital Asset Haven, a digital asset platform. The role involves technical leadership, building relationships with clients, designing solutions, and supporting sales targets.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and expertise in SAP implementations. It highlights roles in technical delivery, project leadership, and system testing, along with educational and experiential requirements for the position.
Record to Report Subject Matter Expert
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a Processing Lead role at IBM Consulting. It outlines the responsibilities, required qualifications, and preferred skills for the position. The role involves overseeing the full RTR cycle, ensuring accuracy and compliance, and leading a team to meet business objectives.
Technicien en génie chimique ou en chimie analytique ou en procédé
Company: IBM
Location: BROMONT, CA
Posted Dec 04, 2025
IBM Bromont is a high-tech manufacturing facility that produces and tests microelectronic components for IBM products and custom logic solutions. The company offers a stimulating work environment with opportunities for technical skill development and team collaboration. The role involves working on new assembly solutions, participating in equipment and process implementation, and contributing to the growth of the IBM Bromont facility.