Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Software Developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
IBM Software is seeking a skilled software developer to join their team. The role involves developing and maintaining high-quality software products, collaborating with various teams, and working with technologies like Java, React, SQL, OpenShift, Kubernetes, and Docker. The ideal candidate should have 8+ years of experience, strong problem-solving skills, and excellent communication abilities.
2026 Intern – Information Architecture
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
IBM offers a summer 2026 internship with responsibilities in information architecture and marketing. The role involves improving site experience and requires a bachelor's degree. It's based in Austin with hybrid work.
General Accounting Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The text is a job description for a General Accounting Analyst role at IBM Consulting. It outlines the responsibilities, required education, and technical expertise needed for the position. The role involves reviewing and processing journal entries, performing account reconciliations, supporting continuous improvement initiatives, and working in a fast-paced environment.
Entry Level Hire Remote Technical Support - Hardware and Software Products 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's infrastructure solutions emphasize collaboration and innovation, requiring technical expertise in areas like cloud computing and problem-solving. The role involves supporting clients globally and contributing to product improvements through analytical skills and cross-team cooperation.
Application Developer-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in Dynamics CRM and Azure technologies. It outlines responsibilities involving customization, application development, and working with strategic partner ecosystems.
Security Consultant - Exposure Management - Melbourne - 11.9 Months
Company: IBM
Location: MELBOURNE, AU
Posted Dec 04, 2025
IBM is a leading technology and consulting company with a global presence. They are seeking a Network Security Tower Lead for a 119-month contract in Melbourne. The role involves leading and mentoring a team, coordinating with vendors, and driving process improvements.
Application Developer ServiceNow
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with ServiceNow in a global client environment. The role involves development, maintenance, and customization of ServiceNow modules, as well as building solutions based on customer requirements. The position requires a strong technical background, excellent communication skills, and a willingness to learn and adapt to new technologies.
Sourcer for campus hiring
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes IBM's human resources career, which is based on building trust, improving employee engagement, and creating a workplace environment where people can grow. It highlights the importance of passion and curiosity for success in this role. The position involves supporting the selection process and handling local administrative tasks for new graduate recruitment in Japan. Required skills include experience in recruitment or administrative support, accuracy, attention to detail, excellent communication skills, time management, and proficiency in Microsoft Office.
Execution Buyer
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 04, 2025
The job role of an Execution Buyer involves managing purchase orders, ensuring timely delivery of spare parts, and coordinating with suppliers and internal teams. The role requires a bachelor's degree, proficiency in English and Spanish, and skills in SAP, problem-solving, and communication. The buyer is responsible for order book management, supplier performance management, and supporting business projects and transformations.
Application Developer - SAP ABAP Melbourne
Company: IBM
Location: MELBOURNE, AU
Posted Dec 04, 2025
This job description outlines the role of a technical specialist requiring expertise in IT requirements, problem-solving, and autonomy. Responsibilities include analyzing challenges, leading teams, and improving processes. The position demands a bachelor's degree, collaboration skills, and the ability to handle ambiguity while contributing to organizational goals.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a SuccessFactors Employee Central consultant. The role involves working on requirements analysis, solution design, configuration, implementation, and troubleshooting of key Employee Central functions. The consultant will provide training and support to ensure a smooth transition. The role requires proficiency in SAP SuccessFactors Core HR Employee Central platform and knowledge of internal and external EC integrations.
Senior Salesforce Developer – Service Cloud & Field Service
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate on hybrid cloud and AI projects, and continuously learn and grow. It emphasizes the importance of curiosity, knowledge, and the ability to challenge norms to drive meaningful change for clients.