Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Engineering Manager - Solutions Engineering
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1200 colleagues in 75+ countries. Canonical is looking for a software engineering team lead to drive a new initiative in model-driven operations and infrastructure-as-code, with a focus on Python development and automation.
Director of Customer Operations – Fast Growing DTC Brand (Supplements)
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is a fast-growing wellness brand seeking a Director of Customer Operations to lead and transform their 40+ person global customer service team. The role involves managing a high-volume CS operation, implementing systems to improve metrics, and driving performance standards. MNY Ventures offers a high-trust culture, autonomy, and the opportunity to build something world-class.
VP of Customer Experience – High-Growth Supplement Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is a fast-growing health supplement company seeking a customer service leader to manage a 40+ person global team. The role involves rebuilding and enforcing customer service processes, hiring and coaching team members, and owning key performance metrics. The ideal candidate has 5+ years managing large customer service teams in high-growth DTC or subscription businesses, with strong coaching instincts and a data-driven approach.
Lead Product Manager - Platform
Company: Lumos
Location: Remote
Posted Dec 02, 2025
This job description outlines a Lead Platform Product Manager role focused on developing core identity governance services, collaborating with engineering and security teams, and building scalable systems for enterprise customers. It emphasizes platform ownership, data aggregation, API design, and cross-team collaboration.
Lead Product Marketing Manager
Company: Apollo.io
Location: Remote
Posted Dec 02, 2025
This job description outlines the responsibilities and requirements for a Lead Product Marketing Manager role at Apollo, emphasizing cross-functional collaboration, ownership mindset, and strategic initiatives across the customer lifecycle. The position demands expertise in GTM strategy, product positioning, and data-driven decision-making to drive growth and customer engagement.
Software Engineer - Data Infrastructure - Kafka
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is building a comprehensive automation suite for multicloud and on-premise data solutions. The data platform team develops managed solutions for various data stores and technologies, focusing on fault-tolerant, mission-critical distributed systems. They are looking for candidates with experience in Big Data technologies like Kafka and Spark, and offer a fully remote working environment with competitive pay and benefits.
Junior Linux Kernel Engineer - Ubuntu
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is global, distributed, and offers opportunities for junior professionals to work on the Linux kernel. Canonical values diversity, remote work, and personal development.
DRG Clinical Validation Nurse
Company: MedReview
Location: Remote
Posted Dec 02, 2025
MedReview is seeking a registered nurse with clinical validation experience to join their coding department. The role involves performing clinical validation, interpreting clinical guidelines, and maintaining high-quality case reviews in a fast-paced environment. The position offers remote work flexibility, competitive salary, and benefits.
Engineering Manager for IAM (Identity and Access Management)
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They are hiring an Engineering Manager for IAM to build high-performing services and secure identity and access management solutions. The role involves working with upstream open source projects and internal teams to deliver high quality software.
Customer Service Manager – High-Growth Subscription E-commerce Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is seeking a Customer Service Manager to lead a rapidly growing support team of 40 agents and 5 team leads. The role involves building scalable SOPs, high-precision QA systems, and performance management frameworks. The ideal candidate should have 3-5+ years of experience managing CS teams in high-volume DTC e-commerce or subscription businesses, with direct experience using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe.
C, Golang Software Engineer working on dqlite, a Raft extension for SQLite
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They are hiring a software developer to work on dqlite, their distributed SQLite database. The company offers a remote position with opportunities for learning and development, and values diversity and inclusion.
Engineering Manager - Managed Services
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They offer a globally remote role for an Engineering Manager to manage a growing engineering team and deliver quality managed services. The company values diversity, offers a distributed work environment, and provides benefits like a personal learning budget and annual compensation review.