Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Engineering Manager - Banking
Company: Mercury
Location: USA
Posted Nov 30, 2025
Mercury emphasizes smooth banking operations and reliable systems. The engineering manager role involves leading a team, ensuring high availability, and aligning with company values. The company offers competitive salaries and equity, with a focus on diversity and inclusion.
Senior Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Sweden
Posted Nov 30, 2025
Grafana Labs is seeking a Senior Enterprise Account Executive Growth based in Sweden to prospect and grow existing business across the Nordics. The role involves identifying new opportunities, meeting sales goals, managing the sales process, and becoming an expert in managing the sales pipeline in Salesforce. The ideal candidate will have 5+ years of experience in infrastructure technology sales, a history of consistent goal achievement, and excellent communication skills. Familiarity with open source technology, Salesforce, and sales methodologies like MEDDPICC is a bonus.
Marketing Manager
Company: Canonical
Location: EMEA
Posted Nov 30, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Marketing Manager to lead marketing initiatives and generate awareness, engagement, and pipeline for their products. The role involves end-to-end go-to-market planning, campaign execution, and collaboration with various teams. Canonical offers a fully remote working environment, personal learning and development budget, annual compensation review, recognition rewards, and more.
Software Engineer - CDN Security
Company: Vercel
Location: USA
Posted Nov 30, 2025
Vercel is seeking a Software Engineer to join their CDN Security team. The role involves securing customer websites by identifying malicious traffic patterns, building a scalable firewall, and pushing the state of the art forward for web security. The position offers competitive compensation, inclusive healthcare, mentorship, flexible time off, and a WFH budget.
Senior Lifecycle Marketing Manager
Company: Earnest
Location: USA
Posted Nov 30, 2025
The Senior Lifecycle Marketing Manager position at Earnest involves providing senior leadership, developing customer journeys, collaborating cross-functionally, and driving engagement and retention across products. The role requires 6+ years of experience in email or lifecycle marketing, expertise in audience segmentation, and strong data analysis skills.
Senior Software Engineer - Data Infrastructure, Quora
Company: Quora
Location: USA
Posted Nov 30, 2025
Quora is a remote-first company with a mission to grow the world's collective intelligence. They have two platforms: Quora, a global knowledge sharing platform, and Poe, a platform for AI language models. The company values diversity, inclusivity, and collaboration, and is looking for a data infrastructure team member to design and scale data architectures, improve systems reliability, and promote correct data usage.
Commercial Account Executive - Mid Market
Company: GitLab
Location: Sweden
Posted Nov 30, 2025
This job description outlines a Midmarket Account Executive role at GitLab, focusing on managing sales for midmarket customers, collaborating with cross-functional teams, and contributing to sales processes. The position emphasizes building relationships, driving business outcomes, and improving sales strategies through analysis and feedback.
Staff Software Engineer - Applied AI
Company: Webflow
Location: USA
Posted Nov 30, 2025
Webflow is building an AI-native Digital Experience Platform to empower teams to design, launch, and optimize websites without barriers. They are seeking a Staff Software Engineer to join their Applied AI team to develop generative AI-powered features that enhance speed, creativity, and quality in website building and design. The role involves collaborating with product, engineering, and design teams to identify and implement AI solutions that improve the user experience.
Senior Engineering Manager - Unified Embeddings Platform
Company: Reddit
Location: USA
Posted Nov 30, 2025
This job description highlights a Senior Engineering Manager role at Reddit, focusing on leading the embeddings platform, collaborating with cross-functional teams, and offering comprehensive benefits including healthcare, equity, and flexible work arrangements.
Senior Observability Architect
Company: Grafana Labs
Location: Sweden
Posted Nov 30, 2025
This job posting highlights an exciting opportunity to drive transformation in Grafana's Customer Experience organization as an Observability Architect. The role involves pioneering technical partnerships, managing customer relationships, and delivering strategic value through observability solutions. Key responsibilities include technical guidance, product adoption, and acting as a customer advocate, with qualifications emphasizing technical expertise and problem-solving skills.
Customer Support Incident Responder
Company: Mercury
Location: USA
Posted Nov 30, 2025
Mercury is a fintech company that provides a complete finance stack for startups and small businesses. They have grown to over 200,000 customers worldwide and prioritize customer experience, even in challenging situations. The company is looking for an Incident Responder to lead customer support during incidents, advocate for customers, and drive continuous improvement.
Performance Marketing Specialist
Company: Mercury
Location: USA
Posted Nov 30, 2025
Mercury is seeking a Performance Marketing Manager to join their team and help achieve aggressive growth goals through digital marketing campaigns. The ideal candidate should be strategic, detail-oriented, and comfortable managing execution at the tactical level. The role involves working across various platforms, launching and optimizing campaigns, and collaborating with the creative team.