Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Software Development Engineer (Storefront)
Company: Recharge
Location: Remote
Posted Nov 29, 2025
The Storefront Team at Recharge is responsible for high-performance storefront widgets and backend services. They handle 25M+ sessions per day and require high performance and stability. The team works with a modern tech stack including Python, React, GCP, and more. They value remote work, collaboration, rapid iteration, and engineering excellence.
Senior Machine Learning Engineer
Company: Trafilea
Location: Remote
Posted Nov 29, 2025
Trafilea is a consumer tech platform that uses AI to help brands grow. They have over $1B in revenue, 12M customers, and operate in 19 countries. The company builds and scales its own DTC brands while helping talented individuals grow. They offer remote work, competitive salaries, and a dynamic team environment.
Staff Applied AI/ML Engineer - Growth
Company: Gusto, Inc.
Location: Remote
Posted Nov 29, 2025
The role is for a technical leader to drive customer-facing upsell motions at Gusto. The responsibilities include improving a model-driven recommendation platform, building lead scoring, and predicting customer preferences. The ideal candidate should have 7+ years of experience in building and deploying end-to-end ML/AI systems, deep expertise in advanced ML methods, and strong programming skills in Python.
Senior Salesforce Manager - CRM Systems
Company: GitLab
Location: Remote
Posted Nov 29, 2025
The role is for a Senior Manager to lead the Salesforce CRM Systems team, focusing on delivering innovative solutions, driving business growth, and ensuring seamless integration across the technology ecosystem. The ideal candidate should have extensive Salesforce development experience, technical leadership skills, and the ability to mentor and develop high-performing teams.
IT Project Manager
Company: Trafilea
Location: Remote
Posted Nov 29, 2025
Trafilea is a consumer tech platform focused on transformative brand growth through AI-driven solutions. With over $1B+ in revenue and 12M+ customers, they offer opportunities to work on innovative projects with global teams. The IT PM role involves managing large-scale eCommerce projects, collaborating with cross-functional teams, and aligning with strategic objectives in a remote, competitive environment.
Staff Data Scientist - Ads
Company: Reddit
Location: Remote
Posted Nov 29, 2025
Reddit's job posting highlights a remote-friendly, data science role focused on advertiser growth and innovation. The position offers high impact and autonomy, with competitive benefits and a collaborative team environment.
Talent Acquisition Coordinator (Recruiter)
Company: Newsela
Location: Remote
Posted Nov 29, 2025
The job posting is for a proactive Contract Recruiter to join the People team, focusing on identifying and recruiting top-tier technical talent, predominantly software engineering roles. The ideal candidate should have 3+ years of experience in full-cycle corporate recruiting for technical roles, a strong understanding of software engineering concepts, and experience using Greenhouse ATS and LinkedIn Recruiter. The role is remote and hireable in Latin America.
Staff Product Designer - Dashboard
Company: Stripe
Location: Remote
Posted Nov 29, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Product Design team, including the Dashboard team, focuses on creating user-friendly experiences. The role involves designing and prototyping dashboard experiences, collaborating with cross-functional teams, and presenting work to leadership.
Security Compliance Associate Analyst
Company: Twilio
Location: Remote
Posted Nov 29, 2025
The job posting is for a Security Compliance Associate Analyst role at Twilio. The position involves working closely with product teams to ensure compliance with security regulations and industry best practices. The role requires experience in compliance assurance, risk management, and technical security implementation. The position is remote and based in Ireland.
Staff Database Engineer
Company: Array
Location: Remote
Posted Nov 29, 2025
Array is a fintech platform offering credit tools and API services. They hire database engineers with a 180-day evaluation period and provide competitive benefits like full medical coverage, unlimited PTO, and remote work flexibility.
Marketing Manager
Company: Canonical
Location: Remote
Posted Nov 29, 2025
Canonical promotes itself as a leading open-source provider with a global presence, emphasizing innovation, remote work flexibility, and career growth opportunities. The job posting highlights collaborative environments, competitive compensation, and a focus on technology-driven marketing strategies.
Product Designer - Dashboard
Company: Stripe
Location: Remote
Posted Nov 29, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Product Design team, including the Dashboard team, focuses on creating user-centered designs for the Stripe Dashboard. The role involves designing and prototyping high-quality core dashboard experiences, collaborating with cross-functional teams, and shaping product direction.