Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Software Engineer
Company: Podium
Location: Remote
Posted Nov 29, 2025
Podium is seeking a FullStack Software Engineer in Brazil to develop scalable AI-driven systems that modernize dealership communication and transactions. The role involves collaborating across teams, continuously improving the platform, and contributing to a culture of learning and innovation. The company offers a remote-first work environment, generous benefits, and an equal opportunity employer policy.
Project Supervisor - Integrated Marketing
Company: Finn Partners
Location: USA
Posted Nov 29, 2025
FINN Partners seeks a Project Supervisor for a remote/hybrid role with competitive salary, career growth, and a collaborative culture. Apply with resume and cover letter.
Sales Development Representative - Twilio.org
Company: Twilio
Location: Remote
Posted Nov 29, 2025
Twilio is seeking a Sales Development Representative to join their team and play a key role in growing their social impact. The role involves lead qualification, net new customer acquisition, and solution selling within nonprofit SMB accounts. The ideal candidate should have experience in selling and closing in the cloud communications platform market, and a deep personal interest in the social impact market.
Applied AI Engineer
Company: Warp
Location: Remote
Posted Nov 29, 2025
Warp is seeking an Applied AI Engineer to accelerate the transformation of how developers interact with technology. The role involves developing innovative predictive AI features, leveraging user-generated content and team data, and collaborating with product and engineering teams to ship iterative improvements. The company offers competitive salary, equity, comprehensive benefits, and a flexible remote-first culture.
Test Analyst / Senior Test Analyst - Penetration Testing OWASP, Burp Suite
Company: NECSWS
Location: India
Posted Nov 29, 2025
NEC Software Solutions India is a leading provider of end-to-end IT services with 30+ years of experience. They work with diverse industry verticals and have a strong reputation for exceeding customer expectations. The company is seeking a talented Application Penetration Tester to join their growing security team.
Machine Learning Scientist (L5) - Content & Conversation Modeling
Company: Netflix
Location: Remote
Posted Nov 29, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content & Conversation Modeling team develops ML solutions to drive content strategy, acquisition, scheduling, and advertising decisions. They seek a senior machine learning scientist to innovate predictive models, partner with content strategy teams, and own the end-to-end ML model development lifecycle.
Senior Data Architect
Company: Fortive
Location: Remote
Posted Nov 29, 2025
The text describes a senior enterprise architecture role focused on defining and maintaining an enterprise architecture strategy aligned with business objectives. The role involves leading and mentoring a team of architects, establishing governance and standards, driving cross-functional alignment, evaluating emerging technologies, and building relationships with partners. The ideal candidate should have extensive experience in data architecture, leadership, data modeling, data engineering, and cloud platforms like Azure and AWS.
Specialist - Community Support
Company: Kickstarter PBC
Location: Remote
Posted Nov 29, 2025
The text describes the role of a Community Support Specialist at Kickstarter, including responsibilities such as answering support tickets, maintaining quality standards, and collaborating with internal stakeholders. The ideal candidate should be based in Singapore, fluent in English and Mandarin, have customer service experience, and possess a positive, solutions-oriented attitude.
Graduate Operations & Innovation Associate
Company: Storyteller
Location: South Africa
Posted Nov 29, 2025
The job posting is for a graduate role at Storyteller, a high-growth B2B SaaS platform. The role involves coordinating cross-team projects, partnering with sports organizations, exploring emerging tools like AI and automation, and helping build efficient processes. The company offers a fully remote position with a competitive salary, benefits, and paid leave.
User Centred Design Practitioners
Company: NECSWS
Location: UK
Posted Nov 29, 2025
NEC Digital Studio is a people-first digital studio that focuses on designing and developing evidence-led solutions to transform services used by everyone every day. They specialize in working with seldom heard voices and diverse user groups, practicing participatory co-design and ethical research. The company offers a range of UCD support roles for experienced practitioners at mid, senior, and lead levels, including user research, service design, content design, and interaction design. They value accessibility, inclusive design, agile multidisciplinary teams, and strong stakeholder engagement.
Customer Experience Lead (Operations Support)
Company: Trafilea
Location: Remote
Posted Nov 29, 2025
Trafilea is a consumer tech platform focused on transformative brand growth. They build and scale their own digitally native brands using AI, automation, and operational excellence. The company is looking for a Customer Experience Team Leader to improve the shopping experience for their apparel store customers.
Global Senior Leave of Absence Program Manager
Company: Reddit
Location: Remote
Posted Nov 29, 2025
The job posting is for a Global Sr LOA Program Manager to lead and scale leave of absence, workplace accommodation, wellness, and workers compensation programs. The role involves designing, managing, and optimizing leave and accommodation strategies, ensuring compliance with global regulations, and delivering a best-in-class employee experience. The position requires 8-10+ years of experience, strong knowledge of global leave laws, and proven program management skills.