Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Partner Manager - Automattic for Agencies (Spanish Speaking)
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Nov 28, 2025
The Partner Manager role at Automattic involves strategically executing the company's growth strategy by developing relationships with digital agencies in the Automattic partner ecosystem. The role focuses on driving sales, identifying growth opportunities, and collaborating with internal and external teams to support lead generation and joint revenue goals. The position requires experience in SaaS channel sales, strong analytical skills, and the ability to work across multiple business units.
Staff Technical Program Manager
Company: Mozilla
Location: Remote
Posted Nov 28, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and are now shaping the next 25 years of technology while helping to reclaim an internet built for people, not companies. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.
Enterprise Account Executive - Acquisition
Company: Grafana Labs
Location: Remote
Posted Nov 28, 2025
Grafana Labs is seeking an experienced Enterprise Account Executive based in the UK to prospect and close new business across the UKI region. The role involves meeting sales goals, outbound prospecting, managing the sales process, and becoming an expert in the company's products. The ideal candidate has 5+ years of technical sales experience, a history of goal achievement, and excellent communication skills. Familiarity with open source technology, Salesforce, and sales methodologies like MEDDPICC is a bonus.
Staff Infrastructure Software Engineer - Metadata
Company: Dropbox
Location: Remote
Posted Nov 28, 2025
The role of Staff Software Engineer for Metadata Infrastructure at Dropbox involves shaping and evolving transactional database systems that support nearly all Dropbox products. The position requires defining a multiyear technical strategy for metadata database stacks, leading architecture and implementation efforts, solving high-impact technical problems, driving cross-functional alignment, mentoring engineers, and advancing operational excellence. The role is ideal for engineers who enjoy deep technical problem-solving and leading through influence while building resilient infrastructure.
Principal Solutions Engineer – Application Access Governance (AAG)
Company: Saviynt
Location: Remote
Posted Nov 28, 2025
The Principal Solutions Engineer role involves leading presales strategy, driving growth for Application Access Governance (AAG) product lines, and supporting the regional sales team in APJ. The role requires collaboration with internal stakeholders, delivering profitable subscription revenue growth, optimizing the sales lifecycle, training and enabling teams, and acting as a senior advocate for enterprise customers.
Sales Development Representative
Company: Mercury
Location: Remote
Posted Nov 28, 2025
Mercury is a profitable high-growth startup empowering founders and finance teams with advanced tools. The role requires a driven salesperson passionate about fintech, with competitive compensation and a focus on collaboration and innovation.
Fractional Recruiter
Company: Bloom
Location: Canada
Posted Nov 28, 2025
Bloom is a workplace consultancy that partners with founder-led, growing small to mid-sized companies to build inclusive, high-performing workplaces. They offer fractional HR and DEI services, including recruitment support, leadership coaching, and building policies and systems. The company values diversity, equity, and inclusion, and seeks to remove barriers for marginalized communities in the hiring process.
Engineering Manager - Cards
Company: Kraken
Location: USA
Posted Nov 28, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking an Engineering Manager to lead their cross-functional Cards Pod, building and scaling Kraken's card experiences. The role involves leading a team of frontend and backend engineers, owning the UX for card features, and collaborating with product managers and designers to deliver high-impact features.
Sr Social Media & Community Strategist
Company: Trafilea
Location: Remote
Posted Nov 28, 2025
Trafilea is a consumer tech platform that helps brands grow through AI, technology, and operational excellence. They own and operate their own digitally native brands and have a strong global presence. The job description is for a social media and community management role that involves crafting narratives, building viral moments, and driving engagement for apparel brands.
Account Executive, Enterprise - Public Sector (New Business)
Company: Stripe
Location: USA
Posted Nov 28, 2025
This text describes a Sales Executive role at Stripe, emphasizing the company's mission to expand financial infrastructure solutions for enterprises and public institutions. It outlines key responsibilities, required qualifications, and preferred attributes for the position, presenting a professional job description with technical and commercial requirements.
Senior Site Reliability Engineer
Company: Tines
Location: North America
Posted Nov 28, 2025
This job posting highlights a remote engineering role with opportunities to shape technical direction and collaborate in a supportive team environment. The position emphasizes customer focus, mentorship, and sustainable work practices while offering growth and innovation in self-hosted product development.
Engineering Manager - AI Tasks
Company: Zapier
Location: North America
Posted Nov 28, 2025
Zapier is seeking an Engineering Manager to lead their AI Tasks team, which focuses on making AI accessible, trustworthy, and productive for users. The role involves leading a team of engineers, making architectural decisions, collaborating with product and design, and championing problem-solving. Zapier values diversity, inclusion, and remote work, and they have a nonstandard application process to promote equity.