Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Software Engineer - C++ - Consumer
Company: Kraken
Location: USA
Posted Nov 28, 2025
Kraken emphasizes its mission-driven approach to crypto adoption, highlighting a world-class team and opportunities for experienced engineers to contribute to innovative projects.
Customer Success Architect
Company: GitLab
Location: USA
Posted Nov 28, 2025
The role of a Customer Success Architect at GitLab involves being a strategic advisor to important customers, helping them connect the DevSecOps platform to their business goals and achieve long-term outcomes. The role requires partnering with customers, guiding them on using the GitLab platform, owning a book of customers, building success plans, and collaborating with various teams to address customer needs and challenges.
Clinical Supervisor - Internal Candidates Only
Company: PaceMate
Location: USA
Posted Nov 28, 2025
PaceMate is seeking a full-time remote Clinical Supervisor to oversee and manage a clinical team, ensuring they meet SLA, TAT, and documentation standards. The ideal candidate should have an excellent understanding of cardiac rhythm devices and the PaceMate platform, as well as strong communication and coaching skills. The position requires a bachelor's degree, IBHRE certification, and at least one year of management experience. PaceMate offers a comprehensive remote cardiac monitoring solution with user-friendly integrations and prioritization features.
Marketing Analyst, CRM/Retention
Company: iHerb
Location: USA
Posted Nov 28, 2025
iHerb is a global health and wellness company with 40 million customers in 180 countries. They are expanding their retention marketing team and seeking a data-driven Marketing Analyst to drive customer relationship marketing programs and improve the customer experience.
Solutions Engineer (Hebrew Speaker)
Company: Twilio
Location: UK
Posted Nov 28, 2025
The job posting is for a Solutions Engineer position at Twilio, focusing on the company's Communication Sales Team. The role involves partnering with Account Executives to execute presales activities, helping customers achieve success by recommending best-practice solutions, and building customer trust in Twilio's solutions. The ideal candidate should have 4+ years of presales experience selling complex technical products or 5+ years of professional experience supporting technical products coupled with customer-facing experience. The position is remote-based in the United Kingdom with approximately 25% travel required.
Technical Lead - Golang
Company: Nearform
Location: Brazil
Posted Nov 28, 2025
Nearform is seeking a Technical Lead to work remotely with clients in Brazil for a 6-12 month contract. The role involves leading development teams, translating business requirements into technical solutions, and ensuring high-quality, scalable applications. Nearform is a global team of data, AI, and engineering experts building intelligent digital solutions for leading enterprises.
Partner Alliance Manager - Microsoft Services Consulting
Company: cyclotron
Location: USA
Posted Nov 28, 2025
Cyclotron is seeking an experienced and ambitious Partner Alliance Manager to join their team. The role involves driving sales and program alignment with Microsoft partners, managing partner program requirements, and creating revenue growth opportunities. The ideal candidate should have 3+ years of experience in alliance management, 5+ years in the enterprise software industry, and experience working with Microsoft sales and services.
Software Engineer - Rust - Onchain
Company: Kraken
Location: USA
Posted Nov 28, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support, and seek talented engineers to build high-quality enhancements and new products.
Director - Ecosystem Sales
Company: GitLab
Location: USA
Posted Nov 28, 2025
This job description outlines the role of Director Ecosystem Sales AMER, requiring leadership of a sales team, partnership development with hyperscalers and integrators, strategy execution, and collaboration across departments. It emphasizes revenue growth, market alignment, and technical integration while detailing qualifications and compensation details.
Talent Acquisition Coordinator
Company: Metalab
Location: North America,Latin America
Posted Nov 28, 2025
Metalabs is seeking a detail-oriented Talent Coordinator to join their 6-month contract role. The role involves owning the front door of the hiring funnel, collaborating with recruiters and hiring managers, identifying strong candidates, supporting sourcing efforts, and streamlining the ATS workflow. The ideal candidate should have experience in recruiting, be comfortable with recruiting tools, and have a genuine interest in product design and technology.
Enterprise Account Executive (Founding Team)
Company: Apollo.io
Location: USA
Posted Nov 28, 2025
Apollo is seeking an Enterprise Account Executive to join their founding team and drive growth in the enterprise segment. The role involves acquiring new logos, expanding accounts, retaining and renewing existing customers, and shaping the company's upmarket strategy. The ideal candidate has 7+ years of enterprise SaaS sales experience, a track record of exceeding quotas, and strong communication and negotiation skills.
Business Development Representative - Russian Speaking
Company: GitLab
Location: UK,Netherlands,Germany,Ireland
Posted Nov 28, 2025
GitLab is seeking an enthusiastic and strategic Business Development Representative (BDR) to join their growing sales team. The role involves leading initial outreach to targeted enterprise and mid-market accounts, generating qualified meetings and pipeline, and collaborating with various teams. The ideal candidate should have fluency in Russian, positive phone skills, and experience in sales development or marketing.